Order Management, Manager FTC 12 Months

ASSA ABLOY Group

Apr 11, 2025

Applications are closed

Job
Full-time
Senior Level
Galway

Requirements

Bachelor’s Degree in Business, Engineering, or related field an advantage.
>5 years of combined order entry, production planning and scheduling experience, preferably in manufacturing, warehouse or 3PL environment
Proficiency in analytics, planning, & backlog management.
Previous experience of Global Order Promise (GOP), Oracle, Esker an advantage
Comfortable developing effective and fruitful relationships with other leaders and professionals
Adept at communicating at all levels in the organization, written and verbal
Able to establish priorities and multi-task
Possess professional business demeanor.
Highly organized, methodical, critical, and approachable.
Adaptable, able to work efficiently under pressure and highly comfortable working with ambiguous and dynamic situations
Previous experience of working within a busy customer service/order management department, helping to achieve excellent time management, efficient prioritization and delivering on all KPI’s is essential
Ability to effectively communicate in the English language verbally and in writing.
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Familiar with operating systems, such as Windows, etc.
Previous experience of using the Oracle system would be a distinct advantage.

Responsibilities

Being responsible for the overall safety, quality, policy compliance, delivery, and productivity performance of the order entry, production control and scheduling team members, including tools and processes necessary to achieve their goals.
Being responsible for the selection, professional development, performance, motivation and satisfaction of all order entry, production control and scheduling employees.
Development of KPIs to objectively identify and measure business pain points to subsequently implement improvements needed to meet prescribed company objectives, including but not limited to cost savings, capabilities expansion and customer satisfaction.
Development of procedures that provide solutions to systemic problems that jeopardize the continuous flow of customer’s orders and products.
Remaining knowledgeable and act as subject matter expert regarding changes in technology to continuously improve and transform the order entry and production control operation performance.
Overseeing the training program to effectively and efficiently on-board new order management team members.
Development of headcount and capacity plans that enable a sustainable, scalable, and agile order management organization.
Creating and presenting business cases and reports as necessary to senior management.
Being responsible for the alignment of order intake and production capacity to achieve the company revenue goals.

FAQs

What is the duration of the contract for the Order Management Manager position?

The position is a fixed-term contract for 12 months.

Where is the Order Management Manager position located?

The position is located in Galway, Ireland.

What are the primary responsibilities of the Order Management Manager?

The primary responsibilities include overseeing the end-to-end flow of customer orders, fostering cross-functional collaboration, developing and implementing KPIs, managing performance, and leading critical projects to achieve company growth.

What qualifications are required for this position?

A Bachelor's Degree in Business, Engineering, or a related field is advantageous, along with over 5 years of experience in order entry, production planning, and scheduling, preferably in a manufacturing, warehouse, or 3PL environment.

Is experience with Oracle software preferred for this role?

Yes, previous experience with Oracle, Global Order Promise (GOP), or Esker is considered an advantage.

What skills are essential for the Order Management Manager role?

Essential skills include proficiency in analytics and planning, effective communication at all organizational levels, strong organization and multitasking abilities, and adaptability to dynamic situations.

What type of work environment does HID promote?

HID promotes a vibrant, welcoming, and inclusive culture with a flexible work environment.

Are there opportunities for career development at HID?

Yes, HID offers extensive career development opportunities and resources to maximize potential.

What is HID’s commitment to diversity and inclusion?

HID is committed to building a diverse, equitable, and inclusive workforce, welcoming applications from individuals of all backgrounds and experiences.

How can applicants request accommodations during the application process?

Applicants requiring assistance or accommodation can contact accommodations-ext@hidglobal.com.

ASSA ABLOY Group

Experience a safer and more open world

Manufacturing & Electronics

Industry

10,001+

Employees

1994

Founded Year

Mission & Purpose

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world.  We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have responsibilities to grow with and opportunities to explore? Join us!