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Origins - Counter Manager - House of Fraser - 15 Hours

  • Job
    Part-time
    Senior (5-8 years) - Expert / Leadership (9+ years)
  • Hospitality & Retail
  • Nottingham

AI generated summary

  • You must have proven retail management experience, ability to provide personalized customer service, business planning skills, retail operations experience, event planning experience, team leadership skills, retail point-of-sale software knowledge, and the flexibility to work varied hours.
  • You will lead a team, create business plans, recruit customers, and manage events to drive sales and build customer relationships in the beauty industry.

Requirements

  • Proven retail management/assistant retail management experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

  • This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
  • If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
  • Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
  • With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

FAQs

What are the main responsibilities of a Counter Manager at Origins in House of Fraser?

The main responsibilities include leading, coaching, and developing the Sales Associates team to achieve sales, customer service, and operational targets in a fast-paced retail environment.

What skills and experience are required for this role?

Candidates should have proven leadership, coaching, and business management skills gained in a similar retail environment. Experience in cosmetics or skincare sales is preferred.

How many hours per week is this position for?

This position is for 15 hours per week.

What is the work environment like at Origins in House of Fraser?

The work environment is dynamic and inspirational, where you will be leading a team of Sales Associates to achieve targets and provide excellent customer service.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.