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Origins - Counter Manager - House of Fraser - 15 Hours

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  • Job
    Part-time
    Senior & Expert Level
  • Hospitality & Retail
  • Nottingham

Requirements

  • Proven retail management/assistant retail management experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

  • This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
  • If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
  • Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
  • With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

FAQs

What are the main responsibilities of a Counter Manager at Origins in House of Fraser?

The main responsibilities include leading, coaching, and developing the Sales Associates team to achieve sales, customer service, and operational targets in a fast-paced retail environment.

What skills and experience are required for this role?

Candidates should have proven leadership, coaching, and business management skills gained in a similar retail environment. Experience in cosmetics or skincare sales is preferred.

How many hours per week is this position for?

This position is for 15 hours per week.

What is the work environment like at Origins in House of Fraser?

The work environment is dynamic and inspirational, where you will be leading a team of Sales Associates to achieve targets and provide excellent customer service.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

House of Fraser is a leading British department store chain offering a wide range of high-quality products, including fashion, beauty, homeware, and more. Their ultimate mission is to provide an exceptional shopping experience by offering a diverse selection of premium brands and excellent customer service. The company's purpose is to be a one-stop destination for customers seeking stylish and contemporary products, enhancing their lifestyle and fulfilling their shopping needs.