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P2P Amgen India Service Owner

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Amgen

13d ago

  • Job
    Full-time
    Senior & Expert Level
  • Mumbai

AI generated summary

  • You should have extensive finance experience (6-12 years), P2P expertise, managerial skills, bilingual ability, analytical problem-solving, and proficiency in Ariba and SAP.
  • You will ensure service delivery in P2P, collaborate with teams for improvements, manage change impacts, provide training, lead a team, and ensure compliance while tracking performance metrics.

Requirements

  • Basic Qualifications:
  • Doctorate degree and 2 years of Finance experience OR,
  • Master's degree and 4 to 6 years of Finance experience OR,
  • Bachelor's degree and 6 to 8 years of Finance experience OR,
  • Associate's degree and 10 to 12 years of Finance experience OR,
  • High school diploma / GED and 12 years of finance experience AND 2 years of managerial experience directly handling people and/or leadership experience leading teams, projects, programs or directing the allocation of resources.
  • 5+ years of experience in Procure to Pay processes
  • Bi-lingual in English + local dialects
  • Preferred Qualifications:
  • Experience in handling collaborators through change
  • Experience in preparing executive communication to include written and oral presentations
  • Demonstrated experience in process and service management
  • Excellent data-driven problem solving and analytical skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and handle execution
  • Ability to influence at all levels with a customer facing approach
  • Ability to take initiative and work within an autonomous environment
  • Experience working in Ariba and SAP (ECC and/or S4 Hana)
  • Soft Skills:
  • Excellent analytical and troubleshooting skills.
  • Strong verbal and written communication skills
  • Ability to work effectively with global, virtual teams
  • High degree of initiative and self-motivation.
  • Ability to balance multiple priorities effectively.
  • Team-oriented, with a focus on achieving team goals
  • Strong presentation and public speaking skills.

Responsibilities

  • Responsible for service delivery to internal and external customers and key collaborators across the P2P process for Amgen India.
  • Partner with functional leads and super users to understand requirements and priorities impacting the P2P process at Amgen India.
  • Drive key partner satisfaction through identifying and implementing continuous improvement and value opportunities.
  • Handle issues and drive concerns as needed including proper resolution. Partner with the Procure to Pay operations team to develop interim and more permanent solutions, as needed.
  • Support projects to drive improvements across the P2P process. Engage the right key collaborators to help drive successful delivery.
  • Understand the change impacts to the end users at Amgen India of all changes across Procure to Pay (Process & Technology) to develop and implement an effective change management plan.
  • Deliver all relevant P2P communications to Amgen India key collaborators, including conducting local update calls to end users and setting strategy for end user engagement.
  • Partner with other regional service delivery owners to deliver on global improvement projects.
  • Provide Metrics & Reporting analytics to regional finance teams to ensure tracking of service quality and staff performance markers are in range of expectations.
  • Ensure compliance to internal and external policies, regulations and laws within the Procure to Pay process.
  • Deliver support and training to local key collaborators on the global Procure to Pay process.
  • Lead a team of approximately 6 staff (full time employees and contingent workers) to deliver P2P site support as well as product fixes / enhancements to P2P systems.

FAQs

What is the role of the P2P Amgen India Service Owner?

The P2P Amgen India Service Owner is responsible for partnering with functional leadership and super users to understand business requirements, support issue resolution, and drive improvements in the Procure to Pay (P2P) process for Amgen India.

What qualifications are required for this position?

The basic qualifications include a Doctorate degree with 2 years of Finance experience, a Master's degree with 4 to 6 years of Finance experience, a Bachelor's degree with 6 to 8 years of Finance experience, an Associate's degree with 10 to 12 years of Finance experience, or a High school diploma/GED with 12 years of finance experience, alongside 2 years of managerial experience.

Is experience in Procure to Pay (P2P) processes mandatory?

Yes, a minimum of 5 years of experience in Procure to Pay processes is required for this role.

What language skills are necessary for this job?

The candidate should be bi-lingual in English and local dialects.

What are the preferred qualifications for this role?

Preferred qualifications include experience in handling collaborators through change, preparing executive communications, demonstrated experience in process and service management, excellent data-driven problem-solving skills, and experience working with Ariba and SAP (ECC and/or S4 Hana).

Are there any specific soft skills required for the position?

Yes, the soft skills required include excellent analytical and troubleshooting abilities, strong verbal and written communication skills, the ability to work effectively with global virtual teams, high initiative and self-motivation, and strong presentation and public speaking skills.

What are the primary responsibilities of the P2P Amgen India Service Owner?

Key responsibilities include service delivery, understanding P2P requirements, driving key partner satisfaction, managing issues, supporting P2P improvement projects, delivering communications and training, and leading a team of approximately 6 staff.

Does Amgen provide training for this role?

Yes, support and training will be provided to local key collaborators on the global Procure to Pay process.

What kind of benefits can I expect as an Amgen employee?

Amgen offers competitive and comprehensive Total Rewards Plans aligned with local industry standards, alongside a supportive and collaborative work environment.

How does Amgen view diversity and inclusion in the workplace?

Amgen is an Equal Opportunity employer and considers candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. They also provide reasonable accommodations for individuals with disabilities during the application or interview process.

Amgen

#WeareBiotech

Science & Healthcare
Industry
10,001+
Employees
1980
Founded Year

Mission & Purpose

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.