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Part Time Boutique Assistant, Selfridges (FTC until March 2025)

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Cartier

3mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • London

Requirements

  • Ability to take initiative
  • Strong communication skills
  • Flexibility and availability
  • Team spirit

Responsibilities

  • Client Welcoming and Waiting Time Management:
  • Welcoming:
  • Upholds the Cartier image by maintaining professional demeanor at all times
  • Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
  • Welcomes and greets the client upon arrival in the boutique and/or boutique area
  • Thanks clients upon departure
  • Waiting Time Management:
  • Manages the waiting time using the app
  • Directs the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant)
  • Provides information and story-telling about the Maison and the boutique
  • Makes a boutique discovery for all clients that wish to
  • Client Flow & Orientation:
  • Answers client questions and/or assesses clients’ needs in regards to orientation
  • Directs the client to the appropriate department or representative
  • Ensures the client flow is smooth within the boutique
  • Sales Assistance:
  • Brings and returns pieces for the Sales Associates
  • Assists discreetly with various tasks during a sale
  • Coordinates between Sales Associates and Stock Executive/Cashier/Voituriers, etc.
  • Gift wrapping and management of the packaging area
  • Orders taxis
  • Accompanies the clients to the door upon departure
  • Assists with Care Service duties (bringing pieces, etc.) without handling with payments
  • Boutique Environment:
  • Ensures the overall boutique environment is impeccable
  • Is responsible for the music and the olfactory atmosphere of the boutique
  • Ensures the windows and counters are in a perfect condition
  • Daily Boutique Operations:
  • Respects all group, Maison and boutique policies, procedures and guidelines
  • Participates to inventories
  • Participates to price labeling
  • Participates to the set up and breakdowns at opening and closing of the boutique
  • Participates to the implementation of Visual Merchandising guidelines
  • Orders boutique facilities (bags, drinks, edition material, office facilities, etc.)

FAQs

What are the main responsibilities of a Part Time Boutique Assistant at Selfridges?

The main responsibilities include welcoming clients, managing waiting times, assisting Sales Associates during sales, and participating in daily boutique operations.

How long is the contract for this position?

This is a fixed-term contract until March 2025.

What is the focus of being an Ambassador of the Maison?

The focus is on ensuring that clients are greeted warmly, their needs are met efficiently, and that they have a positive experience in the boutique.

Are there opportunities for growth and development in this role?

While this is a part-time position, there may be opportunities for growth and development within the company depending on performance and availability of positions.

Is previous experience in retail or customer service required for this role?

Previous experience in retail or customer service is preferred but not required. Training will be provided for the right candidate.

Cartier

Fashion & Arts
Industry
5001-10,000
Employees
1847
Founded Year

Mission & Purpose

Cartier is a renowned luxury brand that specialises in jewellery, watches, and accessories. Established in 1847, Cartier has become synonymous with elegance, craftsmanship, and timeless style. The company's ultimate mission is to create exceptional pieces of jewellery and luxury goods that embody artistry, innovation, and sophistication. With a focus on creativity and attention to detail, Cartier designs and produces exquisite collections that reflect the brand's heritage and commitment to excellence. Cartier's purpose is to celebrate life's special moments and enhance the beauty and significance of personal adornment. Through their iconic creations and impeccable craftsmanship, Cartier strives to bring joy, elegance, and lasting value to their discerning clientele.

Benefits

  • Disability Insurance

  • Health Insurance

  • Life Insurance

  • Occupational Accident Insurance

  • Vision Insurance

  • Supplemental Life Insurance

  • Mental Health Care

  • Health Savings Account (HSA)

  • Flexible Spending Account (FSA)

  • Dental Insurance