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Job

Part Time Boutique Assistant, Selfridges (FTC until March 2025)

Logo of Cartier

Cartier

28d ago

💼 Graduate Job

London

AI generated summary

  • You need initiative, communication skills, flexibility, teamwork, and availability to excel as a Part Time Boutique Assistant at Cartier in Selfridges.
  • You will welcome and guide clients, assist with sales, maintain the boutique environment, and ensure smooth daily operations at Cartier Selfridges.

Graduate Job

Hospitality & RetailLondon

Description

  • As an Ambassador of the Maison, you will be responsible for the welcoming of clients, manages waiting time and ensure that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participates to daily boutique operations.

Requirements

  • Ability to take initiative
  • Strong communication skills
  • Flexibility and availability
  • Team spirit

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Client Welcoming and Waiting Time Management:
  • Welcoming:
  • Upholds the Cartier image by maintaining professional demeanor at all times
  • Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
  • Welcomes and greets the client upon arrival in the boutique and/or boutique area
  • Thanks clients upon departure
  • Waiting Time Management:
  • Manages the waiting time using the app
  • Directs the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant)
  • Provides information and story-telling about the Maison and the boutique
  • Makes a boutique discovery for all clients that wish to
  • Client Flow & Orientation:
  • Answers client questions and/or assesses clients’ needs in regards to orientation
  • Directs the client to the appropriate department or representative
  • Ensures the client flow is smooth within the boutique
  • Sales Assistance:
  • Brings and returns pieces for the Sales Associates
  • Assists discreetly with various tasks during a sale
  • Coordinates between Sales Associates and Stock Executive/Cashier/Voituriers, etc.
  • Gift wrapping and management of the packaging area
  • Orders taxis
  • Accompanies the clients to the door upon departure
  • Assists with Care Service duties (bringing pieces, etc.) without handling with payments
  • Boutique Environment:
  • Ensures the overall boutique environment is impeccable
  • Is responsible for the music and the olfactory atmosphere of the boutique
  • Ensures the windows and counters are in a perfect condition
  • Daily Boutique Operations:
  • Respects all group, Maison and boutique policies, procedures and guidelines
  • Participates to inventories
  • Participates to price labeling
  • Participates to the set up and breakdowns at opening and closing of the boutique
  • Participates to the implementation of Visual Merchandising guidelines
  • Orders boutique facilities (bags, drinks, edition material, office facilities, etc.)

Details

Work type

Part time

Work mode

office

Location

London