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Part Time Customer Care - Newbridge - Edinburgh



12d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
    Customer Relations
  • Edinburgh

AI generated summary

  • You need a genuine smile, ability to connect with customers, friendly, welcoming, courteous, helpful behavior, effective communication skills, and high energy levels to succeed in our fast-paced team environment.
  • You will be the face of the restaurant, ensuring customer satisfaction by welcoming guests, maintaining cleanliness, and creating a warm atmosphere. Keep the manager informed of customer needs and uphold high standards.


  • Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
  • Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.


  • As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.


What are the core values that McDonald's is committed to?

McDonald's is committed to the core values of Serve, Inclusion, Integrity, Community, and Family.

What is the work environment like at McDonald's?

McDonald's fosters a safe, respectful, and inclusive workplace, providing quality jobs and making opportunity open to all.

What is the job location for this Part Time Customer Care position?

The job location is in Newbridge, Edinburgh.

What type of job is this Part Time Customer Care position at McDonald's?

This position is for Part Time Customer Care at McDonald's.

How does McDonald's support its employees?

McDonald's supports its employees by living by its core values, providing quality jobs, fostering a safe and inclusive work environment, and making opportunity open to all.

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Founded Year

Mission & Purpose

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women. McDonald's & our franchisees employ 1.9 million people worldwide. We serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.