FAQs
What are the working hours for the Part Time Dental Receptionist position?
The working hours are Wednesdays to Fridays from 7:45 am to 5:00 pm.
What are the main responsibilities of the Dental Receptionist?
The main responsibilities include greeting patients, scheduling appointments, handling phone calls, confirming appointments, posting charges and payments, and maintaining a clean waiting area.
Is prior experience in a dental office required for this position?
Yes, experience working in a dental health-care office is required.
What skills are necessary for the Dental Receptionist role?
Exceptional customer service skills and knowledge of insurance plans (HMO/PPO) are necessary for this role.
Do I need to handle payment processing for patients?
Yes, you will be responsible for posting charges and payments to patient accounts.
Will the Dental Receptionist be required to answer phone calls?
Yes, answering telephone calls is one of the key responsibilities of the Dental Receptionist.
How will I manage appointment scheduling?
You will manage appointment scheduling by maintaining the appointment book, confirming appointments, and following up on no-shows or cancellations.
Is there a dress code for this position?
While the job description does not specify a dress code, typically dental receptionists are expected to adhere to a professional appearance.
What type of training will be provided?
Training will be provided according to the company's policies to ensure that you can assist patients effectively.
Do I need to handle any administrative tasks other than those mentioned?
The primary focus is on customer service and patient interactions, but you may also be expected to assist with general administrative duties as needed.