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Part Time Fragrance & Beauty Sales Consultant - Boots Bournemouth

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CHANEL

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You must have client-facing experience, product knowledge, empathy, active listening skills, confidence, passion for beauty, and a problem-solving attitude to excel in this role.
  • You will engage clients with personalized service in fragrance, makeup, and skincare, driving sales, building relationships, and ensuring a seamless omni-channel experience.

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • - Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • - Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • - Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • - Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • - Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • - Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • - Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What are the working hours for the Part Time Fragrance & Beauty Sales Consultant position?

The role is for 22.5 hours per week, spread across any 3 days out of 7.

Is this position permanent?

Yes, this is a permanent position.

What kind of experience is required for this role?

A proven experience in a client-facing role where delivering excellent client experience is paramount is required.

Will I be trained in CHANEL's products?

Yes, you will attend inspirational conferences and training initiatives at our Training Academy to elevate your expertise.

Are there opportunities for growth within CHANEL?

Yes, CHANEL is dedicated to creating conditions for people to perform at their best and offers opportunities for career development.

What benefits does CHANEL offer to employees?

CHANEL offers benefits including private medical insurance, pension, life assurance, retail discounts, arts and culture ticket discounts, and more.

Is knowledge of fragrance and beauty products necessary for this position?

Yes, fragrance and beauty product knowledge is essential to link product knowledge to client needs and close sales.

How does CHANEL encourage team collaboration?

CHANEL fosters a collaborative and inclusive community to achieve both individual and collective goals.

What qualities should a candidate possess for this role?

Candidates should demonstrate a service-oriented approach, confidence, empathy, passion for beauty products, and a problem-solving attitude.

Is there a focus on personal development at CHANEL?

Yes, CHANEL nurtures personal growth and provides support for employees to develop their strengths and skills.

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.