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Part Time Fragrance & Beauty Sales Consultant - Brown Thomas Dundrum

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CHANEL

9d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You must have client-facing experience, strong product knowledge, empathy, active listening skills, confidence, passion for beauty products, and a positive, problem-solving attitude.
  • You will create personalized client experiences in fragrance, makeup, and skincare, ensuring excellent service, building relationships, driving sales, and fostering an omni-channel shopping experience.

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the location of the Part Time Fragrance & Beauty Sales Consultant position?

The position is located at Brown Thomas Dundrum.

What are the working hours for this role?

The contract is for 30 hours per week, requiring flexibility to work any 4 days out of 7.

Is this position permanent or temporary?

This position is permanent.

What qualities are important for the role of a Fragrance & Beauty Sales Consultant?

Important qualities include a service-oriented approach, confidence, fragrance and beauty product knowledge, empathy, passion for beauty products, and a problem-solving attitude.

What kind of training can I expect if I’m hired for this position?

You will attend inspirational conferences and training initiatives in our Training Academy to elevate your expertise and education to inspire clients.

What benefits are offered to employees at CHANEL?

Benefits include private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and arts and culture ticket discounts, among others.

How does CHANEL promote personal growth and inclusivity?

CHANEL focuses on creating an inclusive culture that nurtures personal growth and values the diversity and uniqueness of each individual in the team.

Do you need prior experience in beauty or fragrance to apply for this role?

Yes, a proven experience in a client-facing role where delivering excellent client experience was paramount is essential.

Is this job suitable for individuals who are passionate about beauty and fragrance products?

Yes, a passion for fragrance and beauty products is a key requirement for this role.

Are there opportunities for career development at CHANEL?

Yes, CHANEL is dedicated to creating conditions for employees to perform at their best and provides opportunities for professional development and career advancement.

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.