FAQs
What is the primary responsibility of a Part-Time Sales Advisor at The Body Shop?
The primary responsibility is to support the store management team in driving sales and profit by delivering exceptional customer service on the shop floor at all times.
What qualities does The Body Shop look for in a candidate for this position?
The Body Shop looks for strong interpersonal skills, effective communication and listening abilities, a genuine passion for beauty and the retail industry, and open availability for evening, weekend, and holiday shifts.
What type of customer service experience is preferred for this role?
Customer service experience is ideal, particularly in building rapport with customers.
Does the role involve knowledge of products?
Yes, you will be required to learn about the products, their origins, and engage proactively with customers to recommend products that suit their needs and preferences.
Are there opportunities for training and development in this role?
While not explicitly stated, the role includes learning about the products and the company's philosophy, indicating opportunities for training and personal development.
What is the work schedule like for this position?
The position requires open availability for evening, weekend, and holiday shifts.
Is there a focus on ethical practices within The Body Shop?
Yes, The Body Shop has a strong commitment to ethical practices, including using Community Trade programs to source ingredients and supporting communities.
What can I expect in terms of company culture at The Body Shop?
The Body Shop maintains a culture centered around being a force for good, breaking the mold, empowerment, and activism related to beauty and community issues.
What is the main goal for a Part-Time Sales Advisor during customer interactions?
The main goal is to offer expert advice and provide inspirational insight into The Body Shop products and philosophy, ensuring customers feel valued and understood.