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Part-time Sales Assistant

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must embody the essence of Robert Dyas by prioritizing exceptional customer service and representing the brand with pride.
  • You will represent Robert Dyas with enthusiasm, handle customer inquiries and complaints, hit sales targets, engage customers, maintain stock levels, uphold visual merchandising standards, and ensure Health and Safety compliance.

Requirements

  • Keeping a close focus on customer service, you will be an ambassador of the Robert Dyas brand.

Responsibilities

  • Act as an ambassador for Robert Dyas and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
  • Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
  • Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
  • Carry out stock replenishment and when required maintain accuracy of our stock systems
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • Acquire a high level of product knowledge and continue to self-develop that knowledge
  • Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
  • Ensure compliance with all relevant Health and Safety policies

FAQs

What are the main responsibilities of a Part-time Sales Assistant?

The main responsibilities include supporting the store management team, driving turnover and revenues, and implementing lean principles.

What are the typical hours for this Part-time Sales Assistant position?

The typical hours for this position may vary but would generally be part-time, with shifts scheduled based on the needs of the store.

Is sales experience required for this position?

While sales experience is preferred, it is not always required. Training may be provided to help you succeed in the role.

Will I be working independently or as part of a team?

You will be working closely with the store management team and other sales assistants to drive forward both turnover and revenues.

What skills are important for a Part-time Sales Assistant to have?

Important skills include strong communication abilities, customer service skills, and the ability to work well in a fast-paced environment.

Robert Dyas - leading British home and garden retailer. Follow us for company news and career opportunities.

Retail & Consumer Goods
Industry
1001-5000
Employees
1872
Founded Year

Mission & Purpose

Robert Dyas is a UK-based retail company specialising in providing a wide range of household and garden products, including kitchen appliances, home essentials, DIY tools, and outdoor equipment. Their ultimate mission is to offer customers quality products that enhance everyday living while maintaining affordability. Robert Dyas' purpose is to make life easier and more enjoyable for individuals and families by offering a diverse selection of practical and innovative solutions for their homes and gardens.