You should have retail or hospitality experience, a passion for Harrods, strong organizational and team skills, and be flexible for morning, evening, and weekend shifts.

You will deliver exceptional customer service, enhance sales by matching products to customer needs, and efficiently manage sales transactions using POS systems.

Customer Relations

Hospitality & Retail

United Kingdom

London

Large

Harrods is a renowned luxury department store based in the United Kingdom. The company is synonymous with offering a diverse range of high-end products, including fashion, beauty, home goods, and gourmet food. Harrods' ultimate goal is to be a premier destination for luxury shopping, providing customers with an unparalleled retail experience marked by exclusivity, quality, and sophistication. Their purpose revolves around curating a selection of the finest and most prestigious brands from around the world, creating an opulent environment for customers to indulge in luxury retail. Through their iconic store and online platform, Harrods aims to showcase and make accessible the epitome of luxury goods, catering to the discerning tastes of their clientele.

Retail & Consumer Goods

Harrods

<div>
 Our team is looking for a passionate Sales Associate to join Harrods International at Heathrow Airport.
 Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.
 About The Role You’ll be responsible for providing world class customer service, and demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements.
 You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance. Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. Ideally you will already hold an airside pass which will fast track the application, but this is not essential. Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 3 months from point of application. Further details regarding timeframes will be provided at interview stage.
 About You
 With a background in customer service, ideally within retail, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need:
 <ul>
 <li>Previous experience in retail or hospitality.</li>
 <li>A genuine interest and passion for Harrods.</li>
 <li>Self-motivated to learn and develop your product and industry knowledge.</li>
 <li>An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.</li>
 <li>A strong ability to work within a team.</li>
 <li>Great organisational skills to keep the shop floor running smoothly.</li>
 <li>Ability to work morning and evening shifts as well as weekends.</li>
 </ul>
 About Us
 Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
 Our Promise To You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
 Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
 If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.
</div>


 Our team is looking for a passionate Sales Associate to join Harrods International at Heathrow Airport.
 Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.
  About The Role You’ll be responsible for providing world class customer service, and demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements.
 You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance. Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. Ideally you will already hold an airside pass which will fast track the application, but this is not essential. Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 3 months from point of application. Further details regarding timeframes will be provided at interview stage.
  About You
 With a background in customer service, ideally within retail, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need:
 
  Previous experience in retail or hospitality.
  A genuine interest and passion for Harrods.
  Self-motivated to learn and develop your product and industry knowledge.
  An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
  A strong ability to work within a team.
  Great organisational skills to keep the shop floor running smoothly.
  Ability to work morning and evening shifts as well as weekends.
 
  About Us
 Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
  Our Promise To You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
  Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
  If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.


Part-Time Sales Associate - Heathrow Airport

Requirements

Responsibilities

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Harrods

Mission & Purpose