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Part Time Sales Specialist - BOSS Store - Birmingham

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Hugo Boss

4d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

AI generated summary

  • You should have a BS degree or equivalent, 1-2 years in retail management, strong customer service, leadership skills, and be self-motivated with solid business acumen and communication abilities.
  • You will drive sales, mentor associates, provide product training, ensure inventory management, build client relationships, and achieve KPIs while delivering exceptional customer service.

Requirements

  • BS College Degree preferred or equivalent experience
  • 1 - 2 years of Specialty Retail Management experience
  • Excellent organizational, analytical, and leadership skills
  • Demonstrated strong customer service and communication
  • Independent, self-motivated, detail-oriented, entrepreneurial
  • Strong business acumen and interpersonal skills

Responsibilities

  • Organize for Growth
  • Meet department sales plan by serving as leader and specialist
  • Work closely with and develop peers to build this business
  • Serve as a mentor and leader on the sales floor to educate sales associates with product knowledge so they can assist you in building the businesses. You will hold training seminars as needed with new collection arrivals and new hires
  • Lead by example: closing sales, providing exceptional customer service and focus
  • Guide team regarding the appropriate and timely communication with clients and customer contacts
  • Strive to achieve department/store targets with key focus on key KPI’s – OFS / Customer Voice / UPT
  • Maintain a thorough understanding of the inventory reducing losses and achieve the highest understanding of product knowledge for the respective department
  • Follow up on product deliveries / OOS / Develop a relationship with B&M
  • Hold product training sessions with team introducing NEW product / Storytelling and Exclusive launches
  • Ensure full store execution in Model store and NEXT LEVEL RETAIL MERCHANDISING incorporating Story telling at all times
  • Product knowledge includes understanding fit, cut, features and benefits, materials used, current fashion, inspiration, etc.
  • New business outstanding customer issues or needs, and client development results
  • Feedback from clients and sales associates regarding product
  • Follow up with clients on NEW season launches / Events creating relationships with key clients and turning them into Fans
  • Build a clientele in order to meet individual sales goals and cross and up sell
  • Continue to develop the existing business by contacting repeat customers
  • Assist with identifying slow sells, stock rotation, style replenishment, best sellers and product needs
  • Follow all CRM initiatives as it relates to your business (i.e. inviting customers back to shop, knowing key customers, email capture, etc.)

FAQs

What is the nature of the employment for the Part Time Sales Specialist position?

This position is part-time.

What type of experience is preferred for applicants?

A BS College Degree is preferred, or equivalent experience, along with 1-2 years of Specialty Retail Management experience.

Is prior sales experience necessary for this role?

While it is not explicitly required, having prior experience in retail management is beneficial for this position.

What benefits does HUGO BOSS offer to part-time employees?

Part-time employees are eligible for earned vacation and sick time, excellent health care, dental, vision, a 401K plan, and a generous employee discount.

What are the responsibilities associated with this role?

Key responsibilities include meeting sales plans, mentoring peers, providing exceptional customer service, leading product training sessions, and building client relationships.

What qualities are you looking for in a candidate?

We seek candidates who are independent, self-motivated, detail-oriented, have strong organizational, analytical, and leadership skills, as well as excellent customer service and communication skills.

How does HUGO BOSS promote inclusivity within the company?

HUGO BOSS embraces authenticity and individuality, committing to an equitable work environment that allows employees to thrive, and represents diversity within its global workforce.

What sales goals should applicants be prepared to meet?

Applicants should be prepared to strive to achieve department/store targets with a focus on key performance indicators (KPI's) such as OFS, Customer Voice, and UPT.

What is the company’s stance on equal employment opportunity?

HUGO BOSS is committed to equal employment opportunity and believes that an equitable work environment helps unleash employees' full potential.

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Hugo Boss

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.