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Partner Implementation Specialist

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YouLend

10d ago

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • London

AI generated summary

  • You must have partner-facing experience, deliver SaaS integrations, interact with technical and non-technical stakeholders, communicate effectively, solve problems creatively, and understand FinTech.
  • You will manage partner implementations, streamline project delivery, provide best practices, address technical challenges, and ensure stakeholder alignment while identifying process improvements.

Requirements

  • Experience working in a partner or client facing role
  • Proven experience successfully delivering software and / or SaaS integrations or launching new products and features that improve customer outcomes
  • Possess a strong technical understanding and have experience working with software engineers
  • The ability to interact with technical as well as non-technical stakeholders
  • Strong written and verbal communication skills
  • Strong problem-solving skills and an ability to think outside the box
  • A low ego, team player mentality and a strong bias to action
  • A creative and empathetic approach to collaborating cross-functionally and solving partner problems
  • Have a commercial mindset helping ensure that integration work always adds value to parties
  • Are looking to make an impact in a fast-paced organisation
  • Have experience of leading projects at a wide range of different organisations
  • Have a good understanding of FinTech, payments, or technology industry

Responsibilities

  • Reducing the time it takes for our projects to get delivered, including supporting partners and internal teams with all aspects of their deliverables
  • Overseeing the implementation of new and existing partner deliveries, both API integrated and off-the-shelf solutions. Working directly with internal/ external project managers and software engineers to successfully deliver solutions
  • Providing best practice delivery advice for our partners
  • Presenting collateral, detailing integration options, and articulating different technical integrations and merchant journeys to potential, new, and existing partners
  • Working with partners to solve technical challenges in current processes including answering technical questions raised by partners
  • Ensuring that for each delivery, all stakeholders are aware of their responsibilities and are aligned on required timelines
  • Supporting YouLend teams when scoping/ encouraging further implementation work
  • Identifying areas for improvement in existing technologies and processes, and designing and implementing improvements

FAQs

What is the role of a Partner Implementation Specialist at YouLend?

The Partner Implementation Specialist is responsible for delivering market-leading solutions for YouLend’s partners by working cross-functionally with internal and external stakeholders, ensuring seamless partner deliveries and enhancing both merchant experience and revenue generation.

What qualifications are required for this position?

Candidates should have experience in a partner or client-facing role, proven experience in software or SaaS integrations, strong technical understanding, and the ability to communicate effectively with both technical and non-technical stakeholders.

Is experience in FinTech or the technology industry desirable for this role?

Yes, having a good understanding of FinTech, payments, or the technology industry is considered desirable for the Partner Implementation Specialist position.

What does the salary package look like for this role?

The salary for the Partner Implementation Specialist role is up to £80,000, with an additional potential annual bonus of up to 25%.

What benefits does YouLend offer its employees?

YouLend offers a comprehensive benefits package including stock options, private medical insurance, enhanced maternity and paternity leave, access to a modern office in Central London, a free gym, subsidized lunch, allowances for late working, and various team/social activities.

How does YouLend promote a positive work environment?

YouLend has been recognized as one of the “Best Places to Work 2024” by the Sunday Times for fostering a supportive, diverse, and rewarding workplace environment.

What kind of projects will the Partner Implementation Specialist work on?

The Partner Implementation Specialist will oversee the implementation of new and existing partner deliveries, both API integrated and off-the-shelf solutions, while providing best practice delivery advice and solving technical challenges.

How important is problem-solving in this role?

Problem-solving skills are crucial for the Partner Implementation Specialist role, as candidates are expected to think outside the box and creatively collaborate across teams to resolve partner issues.

Is a team player mentality important for this position?

Yes, a low ego, team player mentality is essential for the Partner Implementation Specialist to effectively work with various internal and external stakeholders.

Does YouLend encourage diversity in its hiring practices?

Yes, YouLend champions diversity and embraces equal opportunity employment practices, ensuring that hiring decisions are based on qualifications and merit without discrimination.

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YouLend

Enabling e-commerce and payment platforms to support their merchants with fast, flexible embedded finance solutions

Finance
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

YouLend is the preferred embedded financing platform for many of the world’s leading providers in e-commerce, payments, and tech: eBay, Shopify, Mastercard, Mollie, Google, Just Eat Takeaway, and many more. Our software platform and APIs enable our partners to extend their value proposition by offering flexible financing products in their desired branding to their merchant base without necessarily putting capital at risk. With YouLend's data-backed credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We have offices in London, UK, and Atlanta, Georgia, and we operate across Europe and the United States. To find out more about how we create value for our partners and their customers, visit www.youlend.com or get in touch with a member of our team.