FAQs
What is the main goal of the Partner Manager, Top Creators role at Patreon?
The main goal is to build trusted relationships with top creators to help them maximize their earnings, improve fan-to-member conversion rates, and support the growth of their creative businesses on the Patreon platform.
What type of experience is required for this role?
A minimum of 3+ years of experience in creator success or creator management is required, particularly in managing long-term partnerships with creators who produce podcasts and video content.
Where is this position based?
This role is based in New York or San Francisco, with a hybrid work model requiring in-office presence two days per week. It is also open to remote candidates based in Los Angeles.
What are some key responsibilities of the Partner Manager?
Key responsibilities include building creator relationships, driving earnings and product adoption, coaching creators on platform features, partnering with product teams, executing cross-functional solutions, and identifying marketing opportunities.
How does Patreon measure success for this role?
Success is measured through revenue and product adoption growth targets, creator satisfaction, and the successful implementation of creator feedback into product development.
What kind of projects might the Partner Manager work on?
Projects may include revamping creator tiers to enhance member acquisition, enrolling creators for testing new product features, partnering on content and promotions for major launches, and managing creators’ involvement in marketing events.
What values drive the culture at Patreon?
Patreon's culture is built on values such as putting creators first, building with craft, making it happen, and winning together as a team.
Does Patreon encourage applications from candidates who do not meet every qualification?
Yes, Patreon encourages individuals to apply even if their past experience does not match every bullet point outlined in the job description, especially if they share the company's mission and values.
What benefits does Patreon offer its employees?
Patreon offers a comprehensive benefits package that includes salary, equity plans, healthcare, unlimited paid time off, company holidays, commuter benefits, lifestyle and learning stipends, parental leave, and a 401k plan with matching.
How will I learn and grow in this role?
In this role, you will have the opportunity to problem-solve complex needs of high-earning creators, refine relationship-building skills, gain expertise in creating engaged fan bases, and support product development with feedback from creators.