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Partnership Officer

  • Job
    Full-time
    Mid & Senior Level
  • Dubai

AI generated summary

  • You need 3-5 years in partnership management, IT/banking expertise, MENA payments knowledge, strong communication skills, and a proven partnership track record.
  • You will manage partner outreach, develop onboarding plans, negotiate agreements, maintain relationships, collaborate cross-functionally, identify opportunities, and analyze partnership performance.

Requirements

  • Possesses 3-5 years of experience in partnership management.
  • Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services.
  • Excellent knowledge of local MENA payments infrastructure & industry.
  • Proven track record of successfully developing and managing partnerships.
  • Ability to track and analyze partnership performance.
  • Ability to evolve in a complex environment.
  • Ability to operate with complete independence and autonomy.
  • Excellent communication, presentation, and interpersonal skills.
  • Excellent negotiation and strategic thinking skills.
  • Proficiency in written and verbal communication in English is a must.

Responsibilities

  • Create a systematic, process-driven approach for partner outreach and relationship management.
  • Develop an on-boarding plan and certification program to the partners to be completed following the enablement and orientation sessions.
  • Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives.
  • Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in MENA.
  • Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships.
  • Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft's objectives.
  • Develop a "Partner Kit" and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable.
  • Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc...
  • Maintain an ongoing relationship with current partners and offer new ways to grow the partnership.
  • Build and maintain strong relationships with key decision-makers at partner organizations.
  • Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results.
  • Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in MENA.
  • Proactively seek out new partnership opportunities that align with the company's strategic goals, Business Development team's needs, and potentially complimentary products.
  • Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI.
  • Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners.
  • Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships.
  • Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders.

FAQs

What are the main responsibilities of a Partnership Officer?

The main responsibilities include creating a systematic approach for partner outreach, developing onboarding plans, collaborating with internal teams, representing the company at industry events, negotiating partnership agreements, maintaining relationships with current partners, and analyzing partnership performance.

What qualifications are required for the Partnership Officer position?

Candidates should have 3-5 years of experience in partnership management, a strong understanding of the IT and banking industry, excellent knowledge of local MENA payments infrastructure, proven partnership development skills, and proficiency in both written and verbal English.

Is experience in the IT and banking industry necessary?

Yes, experience in the IT and banking industry best practices is required, along with an understanding of emerging technologies and their impact on financial services.

Will the Partnership Officer be required to travel for the job?

Yes, the Partnership Officer will be expected to represent the company at industry events, conferences, and networking opportunities, which may require travel.

What kind of skills are essential for this role?

Essential skills include excellent communication, presentation, and interpersonal skills, as well as strong negotiation and strategic thinking capabilities.

What is the primary focus of the Partnership Officer in terms of partnerships?

The primary focus is to expand the business by cultivating and managing relationships with a diverse range of partners, identifying new opportunities, and ensuring mutual benefits from partnerships.

Is the Partnership Officer expected to work independently?

Yes, the Partnership Officer should be able to operate with complete independence and autonomy in their role.

What languages need to be spoken fluently for this position?

Proficiency in written and verbal communication in English is a must for this position.

Real-time Payment Solutions

Technology
Industry
201-500
Employees
1989
Founded Year

Mission & Purpose

ProgressSoft is a software development company for imaging technology and real-time payments solutions. ProgressSoft was founded in 1989 and is based in Jordan.In 2001, the company developed a system to electronically process cheques for Qatar's central bank.