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Parts Advisor

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Logistics
  • Liverpool

AI generated summary

  • You need strong organization and communication skills, call center and logistics experience, computer literacy, a tidy appearance, and a full clean driving license.
  • You will support the prep team by sourcing parts, managing stock, handling calls and transactions, and processing orders with suppliers while meeting goals and KPIs.

Requirements

  • High standards of self-discipline and organisation
  • Ability to work in a team to achieve goals
  • Communication skills – shows ability to interact with others in an enthusiastic and amiable manner
  • Computer literate – basic keyboard and PC knowledge
  • Appearance and attitude – courteous, tidy and positive outlook
  • Organisational skills – ability to prioritise orders and tasks
  • Previous call centre experience
  • Computer literate – capable of multi-tasking between programme applications
  • Previous warehouse or logistics experience
  • Knowledge of health and safety regulations
  • Ability to communicate effectively in writing
  • A full clean driving licence held for a minimum of one year

Responsibilities

  • Working with our prep team to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items, sourcing parts and delivering efficient stock management
  • Working as a team and independently to reach set goals and KPIs
  • Incoming and outgoing call handling, face-to-face transactions and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately

FAQs

What is the salary for the Parts Advisor position?

The salary for the Parts Advisor position is £27,569, with up to £39,000 OTE plus benefits.

What are the working hours for this role?

The working hours are Monday to Friday, 8am to 5.30pm, and alternative Saturdays from 8am to 12pm.

Is this position permanent or temporary?

This position is permanent.

What benefits are offered to employees?

Employees are entitled to 26.5 days of annual leave, flexible leave, generous employee discounts, private healthcare, a workplace pension, progression opportunities, and much more.

What essential skills are required for the Parts Advisor role?

Essential skills include high standards of self-discipline and organisation, teamwork abilities, effective communication skills, basic computer literacy, and a courteous appearance and attitude.

Is previous experience in a call centre required for this job?

No, previous call centre experience is nice to have but not essential for the role.

What kind of training or development opportunities are available for this position?

The role offers progression opportunities, allowing for learning and development within the company.

Where is the location of the Parts Advisor position?

The location of the Parts Advisor position is in Liverpool.

Is a driving licence required for this role?

A full clean driving licence held for a minimum of one year is a nice-to-have but not essential.

What does Arnold Clark’s company culture focus on?

Arnold Clark's culture focuses on creating a diverse and inclusive workplace, celebrating collaboration, unique perspectives, nurturing talent, and caring about employees and communities.

So much more than the showroom floor.

Manufacturing & Electronics
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Arnold Clark is a company operating in the automotive industry, specialising in the sale and rental of new and used vehicles. The company's primary focus is on providing a wide range of cars from various manufacturers to cater to different customer preferences and needs. Arnold Clark's overarching goal is to be a leading and customer-focused automotive retailer, offering a diverse selection of vehicles and associated services such as financing and after-sales support. Their purpose centres around meeting the mobility needs of individuals and businesses, delivering quality vehicles and services with a commitment to customer satisfaction. Through their extensive network of dealerships, Arnold Clark aims to provide accessible and reliable transportation solutions to the communities they serve.

Culture & Values

  • Family

  • Communication

  • Progression

  • Community

  • Recognition

Benefits

  • 33 Days Holiday Allowance

  • Flexible Working Approaches

  • Sick Pay Entitlement

  • Private Health Care

  • Pension Scheme

  • Life Assurance Scheme

  • Maternity and Paternity Cover