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Parts Advisor

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Birmingham

Requirements

  • - Experience in a similar role within the motor industry
  • - IT literate
  • - High levels of organisation and attention to detail
  • - Fantastic communication skills
  • - Customer-facing experience
  • - Passionate about delivering excellent customer service
  • - Ability to give the best advice on products and services

Responsibilities

  • - Demonstrate a 'One Team' approach and communicate effectively with both internal and external customers/suppliers.
  • - Ensure that all requests are dealt with promptly.
  • - Support and assist colleagues and customers with parts identification, searching and sourcing.
  • - Ensure that the parts stock room is well maintained and stock levels are managed.
  • - Take responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
  • - Work a variety of flexible patterns which will include Saturdays on a rota basis to ensure we provide our customers with the highest possible levels of service.

FAQs

What is the role of a Parts Advisor at Sytner Group?

The Parts Advisor is responsible for managing parts requests from customers, assisting with parts identification, maintaining the parts stock room, and ensuring effective communication with both internal and external stakeholders.

Is experience in the motor industry required for this position?

Ideally, candidates will have experience in a similar role within the motor industry, but it is not explicitly required.

What are the working hours for this role?

Parts Advisors work a variety of flexible patterns, which include Saturdays on a rota basis to provide high levels of service to customers.

What skills are essential for a Parts Advisor?

High levels of organization, attention to detail, fantastic communication skills, and customer-facing experience are essential for this role.

What benefits does Sytner Group offer?

Sytner Group offers a range of benefits, including enhanced holiday entitlement, industry-leading parental pay, career development opportunities, discounts on cars, high street discounts, gym memberships, and a paid day for voluntary/community work.

How does Sytner Group support diversity and inclusion?

Sytner Group is committed to creating an equitable environment and welcomes applications from individuals of diverse backgrounds. They also provide the right to request adjustments during the recruitment process.

What kind of training and career development opportunities does Sytner offer?

Sytner Group is passionate about continuous improvement and offers career development to help employees reach their full potential.

What is the company culture like at Sytner Group?

The company culture is focused on valuing and respecting each individual's unique contribution, fostering an environment where colleagues can thrive and achieve their full potential.

How does Sytner Group recognize long service?

Sytner Group recognizes long service every 5 years as part of its recognition programs for employees.

The UK's largest dealer group. Named 2019 Top UK Retailer to Work For by Glassdoor.

Automotive
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

We are the UK’s largest dealership representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special.