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Parts Advisor

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Arnold Clark

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have customer service skills, stock management experience, a can-do attitude, good communication, and be comfortable working independently and as part of a team.
  • You will identify, order, pick, and pack vehicle parts, manage stock, invoice, communicate with the workshop, and ensure timely, accurate service to customers through digital channels.

Requirements

  • Do you have customer service skills and experience working with stock?
  • You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
  • If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor.
  • You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
  • Keen to learn, with a can-do attitude
  • The ability to work independently, but also as part of a team working towards the same goals
  • A great communicator – friendly, clear and concise
  • Enjoy working with your customers
  • Happy using computers, although we’ll provide training on all the systems you’ll need

Responsibilities

  • Identifying parts required for a vehicle.
  • Ordering parts from internal and external sources.
  • Picking and packing parts.
  • Communicating with the workshop.
  • Providing a quick and accurate service to our customers.
  • Invoicing.
  • Reviewing digital communications for customers.
  • Stock management.

FAQs

What is the salary for the Parts Advisor position?

The salary is £27,569, with the potential to earn up to £39,000 OTE plus benefits.

What are the working hours for this role?

The working hours are Monday to Friday, 8 am to 5:30 pm, and alternative Saturdays from 8 am to 12 pm.

Do I need previous experience in parts to apply?

No, you do not need previous parts experience to apply; comprehensive training will be provided.

What kind of training opportunities are available?

We offer opportunities for training and progression within the company.

What benefits are offered to parts advisors?

Benefits include a competitive salary, 33 days holiday allowance, generous retail discounts, private healthcare, Simplyhealth access, a pension scheme, maternity and paternity packages, and more.

Is stock management part of the job responsibilities?

Yes, stock management is one of the key responsibilities of the Parts Advisor.

What skills are required for the Parts Advisor role?

Essential skills include a can-do attitude, the ability to work independently and as part of a team, great communication skills, and comfort using computers.

Is there an opportunity to earn bonuses in this position?

Yes, the position offers a competitive hourly rate along with salary bonuses, contributing to the OTE of up to £39,000.

Does Arnold Clark have a commitment to diversity and inclusion?

Yes, Arnold Clark is committed to creating a diverse and inclusive workplace where unique perspectives and collaboration are celebrated.

What kind of support does Arnold Clark provide regarding health services?

Employees have access to private healthcare and can utilize Simplyhealth, which offers 24/7 access to a GP and the ability to claim money back on medical and dental treatments.

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Arnold Clark

So much more than the showroom floor.

Manufacturing & Electronics
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Arnold Clark is a company operating in the automotive industry, specialising in the sale and rental of new and used vehicles. The company's primary focus is on providing a wide range of cars from various manufacturers to cater to different customer preferences and needs. Arnold Clark's overarching goal is to be a leading and customer-focused automotive retailer, offering a diverse selection of vehicles and associated services such as financing and after-sales support. Their purpose centres around meeting the mobility needs of individuals and businesses, delivering quality vehicles and services with a commitment to customer satisfaction. Through their extensive network of dealerships, Arnold Clark aims to provide accessible and reliable transportation solutions to the communities they serve.

Culture & Values

  • Family

  • Communication

  • Progression

  • Community

  • Recognition

Benefits

  • 33 Days Holiday Allowance

  • Flexible Working Approaches

  • Sick Pay Entitlement

  • Private Health Care

  • Pension Scheme

  • Life Assurance Scheme

  • Maternity and Paternity Cover