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Parts Sales Associate

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AutoNation

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Hayward

AI generated summary

  • You need a high school diploma, 1 year in an automotive parts department and sales experience, plus strong communication, organization, and follow-up skills for exceptional customer service.
  • You will assist customers and technicians, manage parts accurately, handle inquiries, stock inventory, maintain cleanliness, create displays, and enhance customer experiences to drive loyalty.

Requirements

  • High School diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • One year of experience in an automotive parts department.
  • One year of sales experience
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills

Responsibilities

  • Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
  • Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
  • Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
  • Stock incoming inventory in the correct location.
  • Maintain the parts department in clean and orderly manner.
  • Provide customers with needed information and offer additional sales opportunities.
  • Create and maintain merchandising display to promote product sales.
  • Provide an exceptional customer experience to drive loyalty.

FAQs

What are the primary responsibilities of a Parts Sales Associate?

The primary responsibilities include assisting customers and technicians in purchasing automotive parts, promptly addressing inquiries, accurately pricing parts, stocking inventory, maintaining a clean parts department, creating merchandising displays, and providing an exceptional customer experience to build loyalty.

What qualifications are required for this position?

Candidates must have a high school diploma or equivalent, proven ability to provide an exceptional customer experience, one year of experience in an automotive parts department, one year of sales experience, and demonstrated communication, interpersonal, organization, and follow-up skills.

How is performance measured for this role?

Performance is measured by achieving parts sales targets and customer satisfaction targets.

What is the compensation structure for this position?

The position pays minimum wage plus commission, which can approximate $1,000 to $3,000 per month.

Are there any benefits offered to Parts Sales Associates?

Yes, benefits include competitive compensation and 401k matching, health insurance plans, associate purchase and discount programs for vehicles and services, and access to deals through YouDecide.

Is previous automotive parts experience required?

Yes, one year of experience in an automotive parts department is required for this position.

What kind of work culture does AutoNation promote?

AutoNation promotes a diverse, equitable, and inclusive work environment, welcoming all candidates who are passionate about making a positive impact in the automotive industry.

Are there opportunities for professional development in this role?

While the job description does not specify professional development opportunities, AutoNation encourages a culture of innovation and teamwork, which may include training and development for staff.

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.