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Pastry Chef

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma and 4 years of experience or a 2-year culinary degree and 2 years of experience in culinary or food and beverage fields.
  • You will lead staff in baking and decorating pastries, ensure quality and sanitation standards, manage operations, train employees, and focus on guest satisfaction and productivity.

Requirements

  • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
  • OR
  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Responsibilities

  • Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Ensures and maintains the productivity level of employees.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Recognizes superior quality products, presentations and flavor.
  • Maintains food preparation handling and correct storage standards.
  • Maintains purchasing, receiving and food storage standards.
  • Supports procedures for food & beverage portion and waste controls.
  • Follows proper handling and right temperature of all food products.
  • Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Ensures compliance with all applicable laws and regulations.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
  • Assists in determining how food should be presented and creates decorative food displays.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Strives to improve service performance.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
  • Purchases appropriate supplies and manage inventories according to budget.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures property policies are administered fairly and consistently.
  • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Brings issues to the attention of the department manager and Human Resources as necessary.
  • Attends and participates in all pertinent meetings.

FAQs

What is the job title for this position?

The job title for this position is Pastry Chef.

Where is the Pastry Chef position located?

The Pastry Chef position is located at the Dubai Marriott Harbour Hotel & Suites in Dubai Marina, Dubai, United Arab Emirates.

What type of schedule does this job have?

This job has a full-time schedule.

Is this position management-level?

Yes, this position is classified as a management role.

What educational qualifications are required for this position?

Candidates must have either a high school diploma or GED with 4 years of relevant experience, or a 2-year degree in Culinary Arts, Hotel and Restaurant Management, or a related major with 2 years of relevant experience.

What are the primary responsibilities of the Pastry Chef?

The primary responsibilities include leading the pastry culinary team, ensuring culinary standards, maintaining exceptional customer service, achieving culinary goals, and supporting training and development activities.

Are there specific culinary standards that must be met in this role?

Yes, the Pastry Chef must ensure compliance with all Food & Beverage policies, standards, and procedures, as well as applicable laws and regulations.

What kind of experience is preferred for this position?

Preferred experience includes 2 to 4 years in the culinary, food and beverage, or related professional areas, depending on the educational background.

What qualities are emphasized for candidates applying for this position?

Candidates should exhibit strong leadership abilities, creativity in baking and decorating, effective communication skills, and a commitment to guest satisfaction.

Does Marriott International promote diversity and inclusion in its hiring process?

Yes, Marriott International believes in hiring a diverse workforce and sustaining an inclusive, people-first culture.

How does the Pastry Chef contribute to guest satisfaction?

The Pastry Chef contributes to guest satisfaction by providing high-quality pastries, ensuring exceptional service, and responding to guest needs and preferences.

Is there a focus on employee feedback within the team?

Yes, the Pastry Chef is expected to solicit employee feedback and maintain an open-door policy to address employee concerns.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.