Patient Flow Facilitator

Manchester University NHS Foundation Trust

Nov 5

Applications are closed

Job
Full-time
Junior & Mid Level
Healthcare
Manchester

Requirements

The right candidate will have NHS experience and have a proactive 'can do' work ethos.
You will be a dynamic individual with excellent organisation, time management and problem-solving skills who will work autonomously with minimal supervision within the Site Management Team.
You will be open minded to change and committed to the highest standard of service delivery over a 24/7 rota arrangement.
Excellent Communication Skills Are Essential.
If you have the knowledge, skills and experience outlined in the person specification for this role we look forward to your application to join our Team.

Responsibilities

Patient Flow Facilitators support senior members of the Site Team to enable the coordination of site capacity to timely balance emergency and elective flows effectively to meet activity demand across MRI.
As part of the Site Team, the Patient Flow Facilitator will facilitate patient flow by utilising capacity management systems and processes in place, working flexibly and collaboratively with the Patient Flow Coordinators in the Site Team, in-patient ward areas across all specialties; and closely with Site Managers. The post holder will be responsible for identifying and reporting available capacity to support the effective management of emergency, elective, repatriation and tertiary activity within Manchester Royal Infirmary.
As part of the Site Team, facilitate efficient patient flow by proactively progress chasing barriers which are or may potentially affect discharge flow, working flexibly and collaboratively with Clinical Service Units and in-patient wards, multi-disciplinary professionals/departments and Discharge Teams to prevent/minimise delay in the patient journey. Have an awareness of the different discharge pathways and utilise agreed systems and processes to effectively manage allocated workload.
The post holder will work within several enabling processes with an aim to overcome issues arising within the remit of own role and responsibility, using a responsive and/or proactive approach as appropriate to the situation.
The post holder will have awareness to escalate unresolved barriers to the appropriate person to support resolution, to enable optimisation of patient outcomes and experience, escalating to line management if issues remain unresolved.

FAQs

What is the primary role of a Patient Flow Facilitator?

The primary role of a Patient Flow Facilitator is to support the coordination of site capacity to effectively balance emergency and elective flows, ensuring timely management of activity demand across MRI.

What qualifications are necessary for this position?

The ideal candidate should have NHS experience and possess excellent organisational, time management, and problem-solving skills, along with the ability to work autonomously with minimal supervision.

Is experience in NHS essential for this position?

Yes, NHS experience is essential for a Patient Flow Facilitator role.

What skills are emphasized for this role?

Excellent communication skills, a proactive 'can do' work ethos, flexibility to adapt to change, and the ability to work collaboratively with various departments are emphasized for this role.

What is the working schedule for this position?

The position requires commitment to a 24/7 rota arrangement.

How does this role support patient discharge processes?

The Patient Flow Facilitator facilitates efficient patient flow by proactively addressing barriers that may affect discharge, collaborating closely with Clinical Service Units, multi-disciplinary professionals, and Discharge Teams to minimize delays.

Who do I contact for further inquiries about this position?

For further details or informal visits, you can contact Edward Rothwell, the Service Manager of the Site Management Team, via email at edward.rothwell@mft.nhs.uk or by phone at 0161 701 8915.

Is there an opportunity to innovate in this role?

Yes, this is an exciting time to join the team as they review new ways of working, particularly with the introduction of electronic capacity management systems.

Are there opportunities for career development in this organisation?

Yes, MFT provides equal opportunities for career development that are fair, open, and transparent, fostering a culture of inclusion and belonging.

Manchester University NHS Foundation Trust

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. We are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services. We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.