Logo of Huzzle

Home

Matches

Explore

Manage

Patient Pathway Administrator

image

Oxford University Hospitals NHS Foundation Trust

10d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Oxford

AI generated summary

  • You need excellent organizational and communication skills, ability to manage workload under pressure, be self-motivated and flexible, and work well both independently and in a team.
  • You will provide efficient admin support, handle patient and staff inquiries, coordinate workflows, and ensure compliance with confidentiality and patient care standards.

Requirements

  • - Excellent organisational and communication skills
  • - Ability to prioritise and manage your own workload to tight deadlines
  • - Demonstrate initiative and flexibility in your approach
  • - Ability to work in a pressurised and busy environment
  • - Knowledge of the Trust's Electronic Patient Record System (EPR) (advantageous but not essential as training will be given)
  • - Strong organisational skills
  • - Ability to work on your own initiative as well as being a team member
  • - Self-motivated and enthusiastic

Responsibilities

  • To attend to patients, colleagues and referrers to the service, both in person and on the telephone, promptly and courteously at all times and be a worthy front-line representative of the high quality service.
  • To provide an efficient and effective clinical administration service to the department, consultants and designated medical staff. Be first point of contact for the consultants and clinical teams. Coordinate the workflows through the admin team to ensure consistency across the service.
  • To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.
  • To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the 18-week pathway.

FAQs

What is the role of the Patient Pathway Administrator?

The Patient Pathway Administrator is responsible for providing an efficient clinical administration service, liaising with staff and colleagues, coordinating workflows, and ensuring high-quality patient care while maintaining Trust policies.

Where will the position be based?

The position will be based at John Radcliffe Hospital as part of Oxford University Hospitals NHS Foundation Trust.

What skills are required for this position?

Excellent organisational and communication skills, the ability to prioritise and manage your own workload, and the capability to work in a pressurised environment are required. Initiative and flexibility are also essential.

Is experience with the Trust's Electronic Patient Record System (EPR) necessary?

No, knowledge of the EPR system is advantageous but not essential, as training will be provided.

What type of environment will I be working in?

You will be working in a busy and pressurised environment, as part of an administrative team dedicated to quality and effective patient care.

Will I need to interact with patients and colleagues frequently?

Yes, you will be expected to attend to patients, colleagues, and referrers promptly and courteously, both in person and over the telephone.

What are the Trust's values that this position aligns with?

The Trust's values include compassion, respect, learning, delivery, improvement, and excellence, which focus on delivering compassionate excellence in patient care.

Who can I contact for further details or informal visits about the position?

You can contact Kelly Spriggle, the Assistant Service Manager, via email at kelly.spriggle@ouh.nhs.uk for further information.

Oxford University Hospitals NHS Foundation Trust

A world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. Care to join us?

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST (OUH) is a world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. The Trust is made up of four hospitals - the John Radcliffe Hospital (which includes the Children's Hospital, West Wing, Eye Hospital, Heart Centre and Women's Centre), the Churchill Hospital and the Nuffield Orthopaedic Centre, all located in Oxford, and the Horton General Hospital in Banbury, north Oxfordshire. The Trust provides a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training and research.