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Patient Registration Clerk

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare
  • Brantford

AI generated summary

  • You must graduate from a Medical Office Assistant program, possess a Medical Terminology Certificate, excel in data entry, and have strong customer service and teamwork skills.
  • You will register patients for various services, schedule appointments, distribute information while ensuring data integrity, cover switchboard duties, and perform other assigned tasks.

Requirements

  • Graduate of Medical Office Assistant program or equivalent
  • Medical Terminology Certificate
  • Proficient in keyboarding and data entry- 50 WPM
  • Experience in community wide scheduling
  • Experience with Microsoft Office including Word and Excel
  • Previous experience with Meditech
  • Demonstrated ability to work under pressure.
  • Demonstrated knowledge of health care utilization processes
  • Demonstrated ability to work independently as well as within a multi disciplinary team setting
  • Demonstrated exemplary customer service and communication skills
  • Ability to plan and set objectives and prioritize workload.
  • Self-directed, reliable, mature, dependable individual
  • Demonstrated ability to work under pressure in emergency situations
  • Must be available for all shifts, weekends and statutory holidays.
  • Excellent attendance record
  • Able to handle all physical demands
  • Excellent physical health i.e. bend, lift, walk, carry, pull, kneel, push, with the ability to maintain a high standard of performance. 75% of the shift you will have lengthy sitting, intensive visual concentration and use of VDT

Responsibilities

  • Completing the registration process for all patient services including but not limited to ER, FC, Pre-op, Ambulatory Care, Cardiac Diagnostics, WHC, DEC.
  • Scheduling patients through community wide scheduling
  • Distribution of patient information, through manual and technical means, while maintaining the integrity of all data.
  • Switchboard/Dispatching coverage as required
  • Other duties as assigned

FAQs

What is the role of a Patient Registration Clerk at BCHS?

The Patient Registration Clerk serves as the first point of contact for patients, completing the registration process for various services and ensuring a commitment to patient confidentiality and service excellence.

Where is the position located?

The position is located at The Willett in Paris, Ontario.

What are the working hours for this position?

The Patient Registration Clerk must be available for all shifts, including weekends and statutory holidays.

What are the mandatory qualifications for this job?

Candidates must be graduates of a Medical Office Assistant program or equivalent, possess a Medical Terminology Certificate, and have experience with community wide scheduling, among other technical skills.

Is there a requirement for physical fitness in this role?

Yes, the role requires excellent physical health with the ability to perform activities such as bending, lifting, and maintaining a high standard of performance for most of the shift.

Does BCHS offer any employee benefits?

Yes, BCHS offers benefits including tuition reimbursement, a HOOPP pension plan, ongoing employee wellness programs, and access to an Employee Assistance Program.

Is prior experience with Meditech important for this position?

Yes, previous experience with Meditech is a mandatory qualification for the role.

What competencies are required for this position?

The role requires strong customer service and communication skills, the ability to work under pressure, and the capability to work both independently and as part of a multidisciplinary team.

Are there opportunities for personal development at BCHS?

Yes, BCHS offers a centralized education fund for tuition reimbursement, supporting the ongoing professional development of employees.

Does BCHS promote diversity and inclusion in its hiring practices?

Yes, BCHS is committed to employment equity and welcomes applications from diverse groups, including women, racialized groups, and individuals with disabilities.

Exceptional Care - Exceptional People.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

The Brant Community Healthcare System (BCHS) in Brantford and Paris Ontario, is a leading community health care organization with a total of 262 beds and more than 2,300 staff, physicians and volunteers providing support, programs and services to over 120,000 residents in our community. In 1999, The Willett Hospital in Paris and the Brantford General Hospital became the first two partners in the BCHS. The Brantford General Hospital is a regional acute health centre and the Willett site provides urgent care and ambulatory services for those in need. The BCHS has been awarded the 'Gold' Quality Healthcare Workplace award by the Ontario Hospital Association and Ontario Ministry of Health and Long-Term Care for two years in a row and are an affiliated teaching site of the McMaster University Michael G. DeGroote School of Medicine. We are also the regional centre for Paediatrics, Mental Health, Obstetrics, Gynaecology, CT Scanning, Critical Care, Surgical Services, Ambulatory Care and Emergency Medicine and the site of the Brant Community Cancer Clinic and the S.C. Johnson Dialysis Clinic for patients throughout Brant County and Haldimand-Norfolk.