FAQs
What is the job title for this position?
The job title for this position is Patient Relations Coordinator.
What type of organization is Ackerman Cancer Center?
Ackerman Cancer Center is the only physician-owned proton center in the world, specializing in cancer treatment.
Are there any holiday or weekend hours required for this position?
No, there are no holiday or weekend hours required for this position.
What benefits does Ackerman Cancer Center offer?
Ackerman Cancer Center offers a comprehensive benefits package that includes medical, dental, and vision coverage, voluntary benefits, a 401k retirement plan, tuition reimbursement, and generous paid time off (PTO).
What are the primary responsibilities of the Patient Relations Coordinator?
The primary responsibilities include managing phone calls, scheduling appointments, collecting patient insurance eligibility and prior referrals, collecting patient co-pays, and interfacing with providers and other departments.
What level of education is required for this position?
An Associate’s or Bachelor’s Degree is required for this position.
Is medical office experience preferred for this role?
Yes, medical office experience is preferred for this role.
What are the typical working hours for this position?
The typical working hours are Monday to Friday from 8am to 4:30pm.
What kind of software will the Patient Relations Coordinator use?
The Patient Relations Coordinator will enter information into the Electronic Medical Records system.
Will the Patient Relations Coordinator be responsible for managing physician schedules?
Yes, the Patient Relations Coordinator will track and update physician schedules as part of their responsibilities.