FAQs
Is this a remote position?
No, this is a fully on-site position located in Louisville, Kentucky.
What are the available shifts for this position?
The available shifts for this position are 9:30am to 5pm, 10:30am to 7pm, or 11:30am to 8pm.
What is the work environment like for this role?
The work environment is a desk job in a closed-door pharmacy where you will be constantly on the phone speaking to patients and healthcare providers.
What are the primary responsibilities of the Patient Support role?
The primary responsibilities include answering calls and emails from patients and healthcare providers, capturing information accurately, providing medication availability and shipping information, and scheduling treatments.
Are there any specific skills required for this position?
Yes, the hard skills required for this position include pharmacy knowledge and customer service skills.
What type of training does Actalent provide for this role?
The job description does not specify the training details, but Actalent typically provides necessary training to ensure employees are equipped to meet service level goals.
Does Actalent have a commitment to diversity and inclusion?
Yes, Actalent actively promotes diversity, equity, and inclusion within their culture and practices, ensuring an inclusive environment for all employees.
How can I request accommodations during the application process?
If you need to request a reasonable accommodation due to a disability, you can email actalentaccommodation@actalentservices.com for assistance.
What is Actalent's stance on equal employment opportunities?
Actalent is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any protected characteristic.