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Patient Support Nurse (Dubai) (DHA/MOHAP/DOH)

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Axios International

13d ago

  • Job
    Full-time
    Junior Level
  • Healthcare
  • Dubai
  • Quick Apply

AI generated summary

  • You need a BS Nursing degree, 2 years of healthcare experience, a UAE nursing license, strong English skills, and flexibility for travel and hours.
  • You will conduct telephonic consultations, monitor vital signs and glucose levels, administer medications, manage pain, perform wound care, educate patients and families, and coordinate with healthcare teams.

Requirements

  • A BS Degree in Nursing is required with at least 2 years working experience in a healthcare setting
  • Must be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and be enrolled in the syndicate of nurses in UAE
  • Excellent command of English with a demonstrated clinical nursing knowledge and experience in providing direct patient care
  • The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
  • Flexibility in ability to travel as well as working hours is essential

Responsibilities

  • - Telephonic follow up consultation
  • - Monitoring of vital signs during home care; blood pressure, heart rate, temperature and oximeter statistics
  • - Monitoring of blood glucose levels, and providing teaching and support for patient and family
  • - Administrating medications and instruction on Medication such as Injections, IV’s, inhalation, oral, infusions and rectal
  • - Pain Management Medication monitoring and support for patients with acute or chronic health conditions
  • - Education and counselling, consistent with the type/nature of treatment and/or care management need
  • - Wound assessment and dressing changes
  • - Providing general nursing care
  • - Knowledge about Advanced Foot Care will be added value but not a must
  • - Monitoring pain control
  • - Cardiac Assessments
  • - Supervision/health teaching and support for family and caregivers on regular basis
  • - Ability to assess mental status
  • - Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
  • - Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
  • - Reflecting and interpreting the Axios Vision, Mission and Core Values in his/her own work with enthusiasm and commitment
  • - Acting in accordance with relevant legislation and company Policies, Standards and Procedures
  • - Developing and maintaining respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families and to our clients
  • - Understanding his/her role and responsibility in maintaining a safe workplace and reducing workplace injuries
  • - Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, distributors, pharmacies, and patients
  • - Working closely with the Axios UAE staff to implement the required service(s) for the enrolled patients in the program(s)
  • - Carrying out home visits for patient care as required
  • - Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios UEA staff in “real time” as patients proceed through the program
  • - Maintaining and updating electronic program files, including patient and quality assurance data
  • - Conducting administrative duties for the office
  • - Manage part time Nurses
  • - Work closely with Program Managers in UAE and other team members in the Axios group

FAQs

What is the main role of a Patient Support Nurse?

The main role of a Patient Support Nurse is to provide comprehensive nursing care in the community setting, assisting patients with chronic diseases to achieve optimum health and quality of life.

What qualifications are required for this position?

A BS Degree in Nursing is required, along with at least 2 years of working experience in a healthcare setting. Additionally, the candidate must be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and be enrolled in the syndicate of nurses in the UAE.

Is experience in home care necessary for this position?

While experience in home care is not specifically mentioned, relevant nursing experience in patient care is required, which may include home care settings.

What type of patient care responsibilities will the Patient Support Nurse have?

Responsibilities include telephonic follow-up consultations, monitoring vital signs, blood glucose levels, administering medications, wound care, providing general nursing care, and educating patients and families.

Will the Patient Support Nurse work independently or as part of a team?

The Patient Support Nurse will work closely with Program Managers and other team members in the Axios group to provide patient care and manage the Patient Support Program(s).

Are there any specific skills or competencies required for the role?

Yes, competencies such as application of job knowledge, concern for order and quality, adaptability, dependability, and teamwork are required for the role.

How much travel is involved in this position?

The position requires frequent travel to clients and partners, which may be outside of the designated region, so flexibility in travel is essential.

What type of reports is the Patient Support Nurse expected to prepare?

The Patient Support Nurse is expected to prepare timely monitoring reports (monthly) with patient numbers and logistics, as well as quality assurance reports (quarterly) for internal review.

What languages are required for this role?

Excellent command of English is required, along with demonstrated clinical nursing knowledge and experience in providing direct patient care.

Is training provided for the Patient Support Nurse?

Yes, the Patient Support Nurse will attend and complete Pharmacovigilance, Pharma, and Product Training provided by the client.

Axios International

Transforming Access to Healthcare

Science & Healthcare
Industry
51-200
Employees
1997
Founded Year

Mission & Purpose

Founded in 1997, Axios International is a pioneering healthcare access company with 25 years of specialized experience developing practical and sustainable solutions to patient access challenges in emerging markets. We combine our global experience in 100+ countries with local know-how to find common ground between patient needs and business priorities. By doing so, Axios aims to maximize patient benefit, while propelling market growth and building critical stakeholder relationships along the way. Our clients and partners are pharmaceutical companies, healthcare providers, governments and organizations addressing today's most pressing access to healthcare challenges.