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Patient Support Nurse (Dubai) (DHA/MOHAP/DOH)

  • Job
    Full-time
    Junior Level
  • Healthcare
  • Dubai
  • Quick Apply

AI generated summary

  • You must have a BS in Nursing, 2+ years of healthcare experience, a valid UAE nursing license, excellent English, and be flexible with travel and working hours.
  • You will provide nursing care, monitor vital signs, educate patients, manage medications, conduct home visits, prepare reports, and collaborate with healthcare teams to support patient programs.

Requirements

  • A BS Degree in Nursing is required with at least 2 years working experience in a healthcare setting
  • Must be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and be enrolled in the syndicate of nurses in UAE
  • Excellent command of English with a demonstrated clinical nursing knowledge and experience in providing direct patient care
  • The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
  • Flexibility in ability to travel as well as working hours is essential

Responsibilities

  • Based on the agreed-upon services and workflow, the Patient Support Nurse provides skilled nursing services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:
  • Telephonic follow up consultation
  • Monitoring of vital signs during home care; blood pressure, heart rate, temperature and oximeter statistics
  • Monitoring of blood glucose levels, and providing teaching and support for patient and family
  • Administrating medications and instruction on Medication such as Injections, IV’s, inhalation, oral, infusions and rectal
  • Pain Management Medication monitoring and support for patients with acute or chronic health conditions
  • Education and counselling, consistent with the type/nature of treatment and/or care management need
  • Wound assessment and dressing changes
  • Providing general nursing care
  • Knowledge about Advanced Foot Care will be added value but not a must
  • Monitoring pain control
  • Cardiac Assessments
  • Supervision/health teaching and support for family and caregivers on regular basis
  • Ability to assess mental status
  • Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
  • Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
  • Reflecting and interpreting the Axios Vision, Mission and Core Values in his/her own work with enthusiasm and commitment
  • Acting in accordance with relevant legislation and company Policies, Standards and Procedures
  • Developing and maintaining respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families and to our clients
  • Understanding his/her role and responsibility in maintaining a safe workplace and reducing workplace injuries
  • Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, distributors, pharmacies, and patients
  • Working closely with the Axios UAE staff to implement the required service(s) for the enrolled patients in the program(s)
  • Carrying out home visits for patient care as required
  • Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios UEA staff in “real time” as patients proceed through the program
  • Maintaining and updating electronic program files, including patient and quality assurance data
  • Conducting administrative duties for the office
  • Manage part time Nurses
  • Work closely with Program Managers in UAE and other team members in the Axios group

FAQs

What is the primary role of a Patient Support Nurse?

The primary role of a Patient Support Nurse is to provide comprehensive nursing care in the community setting, assisting patients with chronic diseases to achieve optimal health and quality of life.

What are the required qualifications for this position?

A BS Degree in Nursing is required, along with at least 2 years of working experience in a healthcare setting. The candidate must also be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and enrolled in the syndicate of nurses in the UAE.

What types of services does the Patient Support Nurse provide?

The Patient Support Nurse provides skilled nursing services, including telephonic follow-up consultations, monitoring vital signs, managing medication administration, providing education and counseling, and conducting home visits for patient care.

Is travel required for this position?

Yes, the position entails frequent travel to clients and partners, which may be outside the designated region.

What skills are essential for a Patient Support Nurse?

Essential skills include adaptability and flexibility, teamwork, concern for order and quality, dependability, and application of job knowledge.

Are there opportunities for professional development in this role?

Yes, the Patient Support Nurse attends and completes pharmacovigilance and product training provided by the client to further develop their skills and knowledge.

What type of work environment does the Patient Support Nurse operate in?

The Patient Support Nurse works primarily from the regional office but also provides care in community settings, including home visits.

Is knowledge of Advanced Foot Care necessary for this position?

While knowledge about Advanced Foot Care is considered an added value, it is not a mandatory requirement for this position.

What is the significance of the organizational responsibilities listed in the job description?

The organizational responsibilities are important for ensuring that the Patient Support Nurse reflects the company's vision, mission, and core values while maintaining a safe workplace and contributing to the integrated delivery of services to patients and families.

How often are monitoring reports required from the Patient Support Nurse?

The Patient Support Nurse is responsible for preparing timely monitoring reports monthly and quality assurance reports quarterly for internal review.

Transforming Access to Healthcare

Science & Healthcare
Industry
51-200
Employees
1997
Founded Year

Mission & Purpose

Founded in 1997, Axios International is a pioneering healthcare access company with 25 years of specialized experience developing practical and sustainable solutions to patient access challenges in emerging markets. We combine our global experience in 100+ countries with local know-how to find common ground between patient needs and business priorities. By doing so, Axios aims to maximize patient benefit, while propelling market growth and building critical stakeholder relationships along the way. Our clients and partners are pharmaceutical companies, healthcare providers, governments and organizations addressing today's most pressing access to healthcare challenges.