You need call center or customer service experience.

You will handle high-volume calls and emails from patients and healthcare providers, capture information, track medications, and schedule treatment shipments.

Customer Relations

Healthcare

United States

Louisville

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. 
 
Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference.
 
Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. 
 
Actalent is an operating company of Allegis Group, the global leader in talent solutions.


Human Resources

Actalent

An Engineering and Sciences Services Company | People to Possible

Hybrid Patient Support - Customer service Job Description: * Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Calls are auto-connected, so it is HIGH volume. * Accurately and completely capture information and update systems appropriately. * Provide availability, tracking, and shipping information for patient’s medication as needed. * Schedule treatments to be sent to the patient or patient’s healthcare provider. Requirement: Looking for someone with call center experience/customer service experience. Work Environment * Two shifts available: 9:00am to 5pm and 11:00am to 8pm. * Desk job in a closed-door pharmacy talking to patients and providers on the phone. * Three-week training in person (8:00 to 5pm), then move to hybrid APPLY SOON !! About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: * Hiring diverse talent * Maintaining an inclusive environment through persistent self-reflection * Building a culture of care, engagement, and recognition with clear outcomes * Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Hybrid Patient Support - Customer serviceJob Description: * Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Calls are auto-connected, so it is HIGH volume. * Accurately and completely capture information and update systems appropriately. * Provide availability, tracking, and shipping information for patient’s medication as needed. * Schedule treatments to be sent to the patient or patient’s healthcare provider.      Requirement:Looking for someone with call center experience/customer service experience.Work Environment * Two shifts available: 9:00am to 5pm and 11:00am to 8pm. * Desk job in a closed-door pharmacy talking to patients and providers on the phone. * Three-week training in person (8:00 to 5pm), then move to hybrid      APPLY SOON !!About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: * Hiring diverse talent * Maintaining an inclusive environment through persistent self-reflection * Building a culture of care, engagement, and recognition with clear outcomes * Ensuring growth opportunities for our people      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Patient Support Specialist - Actalent

&lt;strong&gt;Hybrid Patient Support - Customer service &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Job Description:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Calls are auto-connected, so it is HIGH volume.&lt;/li&gt;&lt;li&gt; Accurately and completely capture information and update systems appropriately.&lt;/li&gt;&lt;li&gt; Provide availability, tracking, and shipping information for patient’s medication as needed.&lt;/li&gt;&lt;li&gt; Schedule treatments to be sent to the patient or patient’s healthcare provider.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirement&lt;/strong&gt;:&lt;br&gt;&lt;br&gt;Looking for someone with call center experience/customer service experience.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Work Environment&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Two shifts available: 9:00am to 5pm and 11:00am to 8pm.&lt;/li&gt;&lt;li&gt;Desk job in a closed-door pharmacy talking to patients and providers on the phone.&lt;/li&gt;&lt;li&gt;Three-week training in person (8:00 to 5pm), then move to hybrid &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;APPLY SOON !!&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;About Actalent&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.&lt;br&gt;&lt;br&gt;Diversity, Equity &amp;amp; Inclusion&lt;br&gt;&lt;br&gt;At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&amp;amp;I are embedded into our culture through:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Hiring diverse talent&lt;/li&gt;&lt;li&gt;Maintaining an inclusive environment through persistent self-reflection&lt;/li&gt;&lt;li&gt;Building a culture of care, engagement, and recognition with clear outcomes&lt;/li&gt;&lt;li&gt;Ensuring growth opportunities for our people&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.&lt;br&gt;&lt;br&gt;If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Patient Support Specialist

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Responsibilities

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Actalent

Mission & Purpose