FAQs
What is the job title for this position?
The job title is Payment Processor Payment Admin.
What are the main responsibilities of the Payment Processor?
The main responsibilities include monitoring and processing incoming payments, answering payment-related inquiries, accurately applying payments, investigating unidentified payments, managing internal mail, contacting clients for information, and liaising with other departments.
What qualifications are required for this role?
The role requires strong organizational and time management skills, effective communication skills, the ability to work independently and as part of a team, attention to detail, excellent keyboarding skills, and knowledge of Excel and Outlook. Knowledge of FSCD is considered an asset.
What is the salary range for this position?
The base salary range for this position is between $29,800 and $40,000 annually.
Are there any specific screening requirements for this position?
Yes, due to the high profile of certain clients, a Federal Government Enhanced Screening, which includes fingerprinting and a credit check, is a requirement for this job.
What is the application process for this job?
Candidates can apply for the role, and applications will be reviewed on a rolling basis. Career opportunities will be open for a minimum of 5 business days from the date of posting.
Is this position full-time or part-time?
This position is permanent and full-time.
Does Canada Life have a commitment to diversity and inclusion?
Yes, Canada Life is committed to providing an inclusive and accessible environment where all employees and customers feel valued, respected, and supported.
Will I receive a bonus or commission in addition to my base salary?
The salary mentioned represents base salary only and does not include other variable compensation components such as annual bonuses or commissions. Further details can be discussed with your recruiter if you move forward in the recruitment process.
Can I request accommodations during the application process?
Yes, a Human Resources representative will work with applicants who request reasonable accommodations, and all information shared will be handled in accordance with applicable laws and Canada Life policies.