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Payments Analyst

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ING

12d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • IT & Cybersecurity
    Banking & Finance
  • Manila
  • Quick Apply

AI generated summary

  • You need a degree or equivalent, strong analytical skills, client focus, MS Office proficiency, payment industry experience, excellent communication, attention to detail, and the ability to manage tasks under pressure.
  • You will analyze system issues, collaborate with teams for timely resolutions, monitor incidents, propose improvements, and manage interventions for electronic payments.

Requirements

  • Bachelor’s degree or equivalent experience
  • Analytical, flexible, open-minded and a team player
  • Ability to work under pressure and capable of managing and prioritizing multiple tasks
  • Have a client driven approach
  • Excellent written and oral communication skills, including the ability to convey complex information succinctly and clearly to clients and partners
  • MS Office proficient with the ability to work with multiple applications at the same time
  • Experience in working at a payment, or payment technology company
  • Results driven self-starter who can thrive in a fast-paced, collaborative, and cross-functional environment
  • Superior attention to details
  • Experience working in a Financial institution

Responsibilities

  • Handle and analyze System issues raised by the business and operation team.
  • Actively collaborate and monitor system issues with other divisions within the Wholesale banking and provide timely update and resolution.
  • Collaborate and work with IT and system product owners on the resolution of system issues.
  • Create and follow up files for monitoring of incident.
  • Formulate proposals for improvement.
  • Carry out interventions with respect to FI and NFI electronic payments that have been incorrectly supplied.

FAQs

What is the primary responsibility of a Payments Analyst?

The primary responsibility of a Payments Analyst is to handle and analyze system issues raised by the business and operations team, collaborate with various divisions within Wholesale Banking, and ensure timely updates and resolutions to these issues.

Who does the Payments Analyst report to?

The Payments Analyst reports to a Circle Lead.

What type of collaboration is expected from a Payments Analyst?

A Payments Analyst is expected to actively collaborate with the Center of Excellence, Global Business Partners, and colleagues from various geographies, including the counterpart Hub.

What qualifications are required for the Payments Analyst position?

A Bachelor's degree or equivalent experience is required, along with excellent analytical skills, the ability to work under pressure, and strong written and oral communication skills.

Is experience in payment technology necessary for this role?

Yes, experience working at a payment or payment technology company is preferred.

What skills are emphasized for a successful Payments Analyst?

Key skills include analytical thinking, flexibility, teamwork, client-driven approach, attention to detail, and proficiency in MS Office and multiple applications.

Are there opportunities for improvement proposals in this role?

Yes, the Payments Analyst is expected to formulate proposals for improvement based on the analysis of system issues.

What kind of work environment can a Payments Analyst expect?

A Payments Analyst can expect a fast-paced, collaborative, and cross-functional work environment.

How should a Payments Analyst handle incident monitoring?

A Payments Analyst should create and follow up files for monitoring incidents related to system issues.

Does the Payments Analyst role require working with IT?

Yes, the Payments Analyst is required to collaborate and work with IT and system product owners to resolve system issues.

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ING

Empowering people to stay a step ahead in life and in business.

Finance
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.