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Payments Product Manager - Vice President

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JP Morgan Chase & Co.

10d ago

  • Job
    Full-time
    Senior & Expert Level
  • Banking & Finance
    Product
  • Toronto

AI generated summary

  • You need 7-10 years in Payments, strong storytelling skills, cross-team collaboration, global influence, and a blend of traditional and emerging payment methods to meet client needs.
  • You will enhance client experiences, articulate strategies, commercialize payment capabilities, execute product launches, govern programs, and identify automation opportunities for growth.

Requirements

  • Minimum 7-10 years of relevant Product, Strategy or Consulting experience within Payments (Banking or Fintech)
  • Experience with translating a strategic vision into customer-friendly language, including a clear articulation of the client experience and value proposition
  • Ability to collaborate with cross-functional teams to build better solutions and to help execute go-to-market plans
  • Ability to communicate complex ideas through compelling stories, both verbal and in writing, up and down the hierarchy
  • Demonstrated ability to work in global organization to influence others, drive results and change, implement projects, and engage with clients and prospects
  • Skills of a diplomat to translate concepts for different stakeholders to influence decision making and to drive results across multiple, competing priorities
  • Intellectual curiosity and desire to marry traditional and emerging methods of payment in Canada to solve developing client needs

Responsibilities

  • - Market Intelligence and Innovation to incorporate requirements and recommendations to understand client needs to inform product improvements and the overall experience for the Commercial Banking segments, including the prioritization of business cases within the Investment Planning Process.
  • - Articulation of the Canadian Payables and Receivables Strategy / Roadmap to help outline the benefits to clients and their end-customers
  • - Commercialization of Canadian payments capabilities by engaging with Commercial Banking sales and solution management teams and their clients in the design of end-to-end solutions.
  • - Go-to-market Execution of new product launches and business changes to ensure positive client outcomes and feedback
  • - Program Governance / Reporting for Commercial Banking stakeholders of key initiatives to drive growth and business efficiencies (e.g., rollout of new pricing strategies)
  • - Identification of Optimized Client Experiences via closing process or automation gaps, or through the introduction of third party capabilities into the ecosystem

FAQs

What is the main focus of the Payments Product Manager role?

The main focus of the Payments Product Manager role is to enhance the customer experience for Commercial Banking clients by driving simplicity and innovation, while also catering to the evolving needs of their end-customers.

How many years of experience are required for this position?

A minimum of 7-10 years of relevant Product, Strategy, or Consulting experience within Payments (Banking or Fintech) is required for this position.

What kind of skills are necessary for successful collaboration in this role?

Successful collaboration in this role requires the ability to communicate complex ideas, work with cross-functional teams, and the skills of a diplomat to influence decision making and drive results across multiple priorities.

What types of clients does Commercial Banking serve?

Commercial Banking serves a variety of clients, including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

What kind of innovation initiatives will the Payments Product Manager be involved in?

The Payments Product Manager will be involved in market intelligence and innovation to understand client needs, inform product improvements, and enhance the overall experience for Commercial Banking segments.

What approach does JPMorgan Chase & Co. take towards diversity and inclusion?

JPMorgan Chase & Co. places a high value on diversity and inclusion, ensuring that they do not discriminate on any protected attributes and making reasonable accommodations for applicants’ and employees’ needs.

Is strong verbal and written communication important for this position?

Yes, strong verbal and written communication skills are crucial for articulating complex ideas and the client value proposition effectively.

What does go-to-market execution entail in this role?

Go-to-market execution involves the launch of new products and business changes, ensuring positive client outcomes and gathering feedback for continuous improvement.

What type of research will the Payments Product Manager conduct?

The Payments Product Manager will conduct voice of the customer research and market research to prioritize product enhancements and understand client needs.

Is experience in global organizations beneficial for this role?

Yes, experience in global organizations is beneficial, as it helps in influencing others, driving results and change, and engaging with diverse clients and prospects.

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.