FAQs
What is the role of a Payroll Business Partner I at ADP?
The Payroll Business Partner I acts as a trusted advisor and client liaison, providing specialized support and guidance in payroll compliance and solutions for ADP's Professional Employer Organization (PEO) clients.
What kind of training does ADP offer for this position?
ADP provides top-ranked training to ensure success in the role, focusing on the complexities and details required for handling payroll in a PEO environment.
Is a college degree required for the Payroll Business Partner I position?
A college degree is not required; however, having the skills to do the job is more important. Relevant experience, including military experience, is also acceptable.
What is the working environment like at ADP?
ADP emphasizes an inclusive environment that values collaboration, belonging, and offers numerous opportunities for career advancement and friendship.
Are there opportunities for career advancement at ADP?
Yes, ADP offers career advancement opportunities throughout your career journey in an agile and fast-paced environment.
What are the required qualifications for this role?
The required qualifications include 0-1 year of client and/or service experience, and the ability to work overtime during peak seasons.
What tools will I be using in this role?
You will be utilizing various communication tools, including phone, email, and chat, to assist clients and resolve payroll problems.
How does ADP support employees' mental health and well-being?
ADP offers resources and initiatives to focus on mental health and well-being, recognizing that providing exceptional client service depends on taking care of oneself and supporting each other.
What recognition has ADP received for its workplace culture?
ADP has received multiple awards for being a global Best Places to Work, as well as honors for diversity, equity, and inclusion practices.
Can I volunteer during work hours at ADP?
Yes, ADP offers company-paid time off for employees who volunteer for causes they care about.
Are certifications beneficial for this position?
Yes, certifications such as Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) are preferred and can enhance your qualifications for the role.