FAQs
What is the primary role of the Pega Architect in this position?
The primary role of the Pega Architect is to handle production support for applications built on the CLM KYC Framework or Smart Investigate Framework.
What certifications are required for this job?
Candidates are required to have Pega CSSA (Certified Senior System Architect) or LSA (Lead System Architect) certification.
What kind of experience is needed with debugging tools?
Extensive experience with Pega debugging tools such as Tracer, Clipboard, and Live UI is required.
Are there specific regulatory requirements that the candidate should be familiar with?
Yes, candidates should have experience with CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), FATCA (Foreign Account Tax Compliance Act), and CRS (Common Reporting Standard) related requirements.
Is knowledge of Kafka considered an advantage for this role?
Yes, having knowledge of Kafka-related requirements is considered an added advantage.
What is expected when identifying production issues?
The candidate is expected to debug and identify production issues by analyzing code and reproducing the issue in lower environments.
Will the candidate participate in incident triage calls?
Yes, the candidate will participate in high-priority incident triage calls that could involve various issues such as database server issues, application server issues, code issues, data issues, and network issues.
What are some responsibilities related to monitoring performance trends?
The candidate will monitor performance trends and system stability and trigger preventive actions to ensure optimal application performance.
What type of company culture does Virtusa promote?
Virtusa promotes a culture of teamwork, professional and personal development, and values collaboration and a dynamic environment for nurturing new ideas.
Does Virtusa have an equal opportunity policy?
Yes, Virtusa was founded on principles of equal opportunity and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law.