FAQs
What is the primary responsibility of a Pensions Officer?
The primary responsibility of a Pensions Officer is to provide an efficient pension service to all Trust and client employees, offering information and guidance regarding the NHS Pension Scheme, NEST, and other workplace pension schemes.
What kind of pension records will I be responsible for maintaining?
You will be responsible for maintaining pension records related to payments, deductions, and various pension scheme calculations in accordance with regulations and procedures.
What types of retirement benefits will I process?
You will process various retirement benefits, including age retirement, early retirement, ill health, injury, redundancy, and death benefits.
Is training provided for this position?
Yes, a period of training will be provided for the position of Pensions Officer.
Where is the base location for this role?
The base location for this role is at Buckingham Row, although hybrid working can be considered after training.
Who can I contact for informal inquiries about the position?
For further details or informal visits, you can contact Denise Armstrong, the Payroll Operations Manager at denise.armstrong@wwl.nhs.uk or by telephone at 0300 707 3777.
Are applications welcome from all sections of society?
Yes, applications are welcome from all sections of society as the Trust values a rich and diverse workforce.
What is the Trust’s commitment regarding patient care?
The Trust is committed to placing the patient at the heart of everything they do, ensuring safe and effective care that acknowledges and ensures dignity.
Is knowledge of pensionable pay important for this job?
Yes, maintaining knowledge and understanding of national and local terms and conditions of service related to pensionable pay is important, and any areas requiring clarification should be escalated as needed.
How will I handle pension contributions?
You will need to process pension contributions correctly in accordance with required timescales and guidance procedures.