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People Safety & Compliance Manager

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lululemon

10d ago

  • Job
    Full-time
    Expert Level
  • Government & Politics
    Facilities Management
  • London

AI generated summary

  • You must have 12+ years in health & safety or audit, security accreditation, compliance awareness, strong communication, asset protection experience, and an entrepreneurial spirit.
  • You will develop security strategies, lead investigations, manage crisis responses, train teams, partner with stakeholders, and oversee budget management to enhance safety and compliance.

Requirements

  • Formal accreditation in security, risk management or internal audit
  • Awareness of industry wide compliance needs
  • Wicklander-Zulawski non-confrontational interview training and/or related experience an advantage
  • 12+ years in occupational health & safety, asset protection, internal audit or related function
  • Asset Protection or internal audit experience in a retail network and/or retail operations experience an advantage
  • Outstanding communication skills, including proven ability to influence in all areas of an organization
  • Fluency in written and spoken English with command of another language an advantage
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
  • Communicates with honesty and kindness, and creates the space for others to do the same.
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Fosters connection by putting people first and building trusting relationships.
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Responsibilities

  • Design and deliver a strategy that prioritises the security of the EMEA retail business across the pillars of well-being, risk mitigation, financial value & social impact based on the current and evolving risk landscape
  • Lead, connect, grow and develop the EMEA Asset Protection & People Safety Team
  • Act as a trusted leader to retail key business partners and act as a subject matter expert on all matters relating to retail security, organised retail crime, investigations & people safety
  • Lead the business to effectively resolve incidents relating to loss, emergency management and physical security
  • Ensure teams are delivering best-in-class training that is rooted in our culture and core value and is risk based
  • Ensure all in market internal & external investigations & integrity line complaints that fall within the departments responsibility are managed to the highest possible standard & implement strategies to identify new trends or risks in the investigative/fraud space to ensure best practice standards continue to be met
  • Lead the regions initial triage response to any incident and act as the deputy for any in market major incidents or crises that occur as per the company's incident management framework
  • Partner with legal, brand protection, local law-enforcement, security providers & external regional stakeholders in the security & safety field to ensure compliance is prioritised and business objectives & necessary standards are met
  • Work with franchise partners to ensure best practices are being applied and programs are implemented to minimise any risk to the brand
  • Fiscally responsible for budget management and department accounting practices
  • Travel to markets as required

FAQs

What is the primary responsibility of the People Safety & Compliance Manager?

The primary responsibility is to ensure that lululemon's EMEA retail business unit remains safe for both employees and guests, while developing and implementing strategies to mitigate risks and comply with safety standards.

How many years of experience are required for this role?

A minimum of 12 years of experience in occupational health & safety, asset protection, internal audit, or related functions is required.

Is fluency in languages other than English an advantage for this position?

Yes, fluency in written and spoken English is required, and command of another language is considered an advantage.

What kind of formal accreditation is needed for this position?

Formal accreditation in security, risk management, or internal audit is required.

Will the People Safety & Compliance Manager have budget management responsibilities?

Yes, the manager will be fiscally responsible for budget management and department accounting practices.

Are training and development a part of this role?

Yes, the role includes ensuring teams deliver best-in-class training rooted in lululemon's culture and core values.

Will the manager be required to travel?

Yes, occasional travel to markets will be required.

What types of partnerships will this role involve?

The role will involve partnering with legal teams, brand protection, local law enforcement, security providers, and external regional stakeholders in the security and safety field.

What are the key qualities that lululemon is looking for in candidates?

Candidates should acknowledge personal responsibility, possess an entrepreneurial spirit, communicate with honesty and kindness, lead with courage, foster connection, and integrate fun and joy into their work.

How does lululemon ensure equal employment opportunities?

lululemon implements equal employment opportunity policies based on merit and business needs, and these policies apply to recruitment, hiring, compensation, benefits, and all other employment terms and conditions.

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lululemon

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers