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Personal Assistant

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Harrods

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • London

AI generated summary

  • You need proven experience, strong customer service skills, proficiency in Microsoft Office, excellent time management, adaptability, a solid work ethic, and the ability to work independently.
  • You will manage expenses, greet visitors, take meeting notes, ensure supply levels, handle sensitive data discreetly, solve problems, meet deadlines, and maintain a professional image.

Requirements

  • Proven experience in a similar role, ideally within a large complex organisation, using attention to detail and strong administration skills.
  • Strong customer service focus when dealing with both internal and external parties, using excellent interpersonal and communication skills to form relationships and exceed expectations.
  • Excellent working knowledge of and proficiency with Microsoft Outlook, Word, Excel, PowerPoint and Viso.
  • Excellent time-management skills and the ability and willingness to multi-task.
  • Flexibility and readiness to adapt to changing priorities.
  • Ability to work at pace.
  • Strong work ethic and commitment to Harrods Values.
  • Ability to perform duties effectively with minimum supervision and guidance.

Responsibilities

  • Develop an understanding of Company Policies.
  • Ensure expenses are processed within Company guidelines/timeframes.
  • Meet and greet external visitors.
  • Note take in meeting and distribute actions as and when required.
  • Ensure there is sufficient stationary supplies within the department.
  • Handle sensitive information with the highest level of discretion and confidentiality.
  • Use your initiative to solve problems without the need to escalate.
  • Be mindful of deadlines.
  • Convey a professional image for Harrods at all times, exercising tact and diplomacy in handling a range of situations.

FAQs

What is the main responsibility of a Personal Assistant at Harrods?

The main responsibility of a Personal Assistant at Harrods is to provide seamless administrative support to the Head of Departments or Business Unit Directors, ensuring a smooth running office by managing diaries, correspondence, and meetings.

What skills are required for this role?

The role requires proven experience in a similar position, strong administration skills, attention to detail, excellent customer service focus, and exceptional interpersonal and communication skills.

Is experience in a large organization preferred for this role?

Yes, experience in a similar role within a large complex organization is preferred.

What kind of software proficiency is expected from candidates?

Candidates should have excellent working knowledge of and proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Visio.

How should sensitive information be handled in this role?

Sensitive information should be handled with the highest level of discretion and confidentiality.

Will I have to meet external visitors as part of this job?

Yes, meeting and greeting external visitors is part of the responsibilities of the Personal Assistant role.

Are there opportunities for career growth within Harrods?

Yes, Harrods provides abundant opportunities and support for building an exceptional career across various specialisms within the business.

What is expected regarding time management and adaptability?

Excellent time-management skills are essential, along with the ability and willingness to multitask and adapt to changing priorities.

Does Harrods support diversity in its hiring process?

Yes, Harrods values individual strengths and celebrates diversity, inviting applications from all cultures and backgrounds.

Is there an emphasis on teamwork in this role?

Yes, building and maintaining strong working relationships with key contacts and working in partnership with other Personal Assistants is vital in this role.

Uniquely You Together Harrods

Retail & Consumer Goods
Industry
1001-5000
Employees
1849
Founded Year

Mission & Purpose

Harrods is a renowned luxury department store based in the United Kingdom. The company is synonymous with offering a diverse range of high-end products, including fashion, beauty, home goods, and gourmet food. Harrods' ultimate goal is to be a premier destination for luxury shopping, providing customers with an unparalleled retail experience marked by exclusivity, quality, and sophistication. Their purpose revolves around curating a selection of the finest and most prestigious brands from around the world, creating an opulent environment for customers to indulge in luxury retail. Through their iconic store and online platform, Harrods aims to showcase and make accessible the epitome of luxury goods, catering to the discerning tastes of their clientele.