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Personal Assistant to Radiology Directorate

  • Job
    Full-time
    Mid & Senior Level
  • London, +5

AI generated summary

  • You must provide full PA support, manage correspondence, solve issues, oversee documentation, supervise admin services, handle confidential information, and support team projects effectively.
  • You will manage correspondence, resolve issues, support finance documentation, coordinate admin services, oversee leave and rostering, and handle confidential information for the team.

Requirements

  • -Provide a full PA service to the relevant team members including dealing with correspondence, facsimiles, telephone calls and enquiries, creating first draft responses to correspondence on behalf of the Division. This will require the individual to exercise good judgement and sound communication skills to discuss and identify a range of options and choose the best course of action to resolve issues.
  • -Quickly and accurately solve a range of issues raised via telephone and verbal messages from internal and external sources on behalf of the Division.
  • -Manage incoming and outgoing mail (and if required, email) and delegate items, liaising with relevant senior modality managers.
  • -Support submission of month end documentation and statistics as required and agreed with the finance department.
  • -To ensure the efficient provision of PA and administrative secretarial support service to members of the Radiology Directorate by being the lead for administration and secretarial services, supervising and coordinating the administrative support services.
  • -The post holder will have responsibility for specific key projects/tasks and will be required to act on their own initiative to see them through to a timely conclusion.
  • -The Post holder will support and facilitate the management of e-roistering, annual leave and month end documentation for the medical consultant radiologists, liaising with the Trust financial and HR teams and the radiologists’ clinical leads.
  • -The post holder will be the Directorate PA providing support to the Clinical Lead, Diagnostic Imaging manager, consultant radiologists and the modality service leads.
  • -The post holder will undertake analysis of data required to support service delivery and systems to support implementation and efficient utilization of resources.
  • -The post holder will handle highly confidential and sometimes contentious and sensitive information of a personal and financial nature and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.

Responsibilities

  • - Provide a full PA service to the relevant team members including dealing with correspondence, facsimiles, telephone calls and enquiries, creating first draft responses to correspondence on behalf of the Division. This will require the individual to exercise good judgment and sound communication skills to discuss and identify a range of options and choose the best course of action to resolve issues.
  • - Quickly and accurately solve a range of issues raised via telephone and verbal messages from internal and external sources on behalf of the Division.
  • - Manage incoming and outgoing mail (and if required, email) and delegate items, liaising with relevant senior modality managers.
  • - Support submission of month end documentation and statistics as required and agreed with the finance department.
  • - To ensure the efficient provision of PA and administrative secretarial support service to members of the Radiology Directorate by being the lead for administration and secretarial services, supervising and coordinating the administrative support services. The post holder will have responsibility for specific key projects/tasks and will be required to act on their own initiative to see them through to a timely conclusion.
  • - The Post holder will support and facilitate the management of e-roistering, annual leave and month end documentation for the medical consultant radiologists, liaising with the Trust financial and HR teams and the radiologists’ clinical leads.
  • - The post holder will be the Directorate PA providing support to the Clinical Lead, Diagnostic Imaging manager, consultant radiologists and the modality service leads.
  • - The post holder will undertake analysis of data required to support service delivery and systems to support implementation and efficient utilization of resources.
  • - The post holder will handle highly confidential and sometimes contentious and sensitive information of a personal and financial nature and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.

FAQs

What will my primary responsibilities be as a Personal Assistant to the Radiology Directorate?

Your primary responsibilities will include providing full PA services, managing correspondence, handling telephone calls and enquiries, supporting the submission of month-end documentation, supervising administrative support services, and liaising with various teams to facilitate effective service delivery.

Who will I be supporting in this role?

You will provide support to the Clinical Lead, Diagnostic Imaging Manager, consultant radiologists, and modality service leads within the Radiology Directorate.

Is confidentiality important in this role?

Yes, confidentiality is paramount as you will be handling highly confidential and sensitive information, including personal and financial data.

Will I be required to work independently on projects?

Yes, you will have responsibility for specific key projects/tasks and will be expected to act on your own initiative to see them through to timely conclusions.

What types of communication will I be engaging in?

You will be dealing with a variety of communications including emails, phone calls, and written correspondence, as well as creating first draft responses on behalf of the Division.

Do I need to have prior experience to apply for this position?

While specific experience requirements are detailed in the attached Job Description and Person Specification, previous experience in a PA or administrative role is likely to be beneficial.

How does this role contribute to the trust’s overall mission?

This role supports the efficient operation of the Radiology Directorate, which is crucial for delivering high-quality, safe, and compassionate care to patients, aligning with the trust’s vision of outstanding healthcare provision.

Will there be opportunities for professional development in this role?

While specific details on professional development opportunities are not outlined, the Trust values learning and development and promotes a culture of continuous improvement among its staff.

Is my role just limited to administrative tasks?

No, in addition to administrative tasks, you will also undertake analysis of data to support service delivery and help implement and efficiently utilize resources.

What qualities are important for success in this position?

Important qualities include sound communication skills, good judgment, the ability to resolve issues effectively, and a strong understanding of confidentiality and compliance with policies.

We provide clinical services to over half a million patients a year, including over 94,000 in our Emergency Department.

Science & Healthcare
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Hillingdon Hospitals NHS Foundation Trust provides a range of healthcare services in Hillingdon, including acute, emergency, and elective care. Their mission is to deliver high-quality, patient-centered care, ensuring safety and improving health outcomes. Their purpose is to enhance community well-being by offering excellent clinical services, advancing medical practice, and supporting health education and research.