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Petcare Assistant - Part Time

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Pets at Home

Oct 9

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Lisburn

Requirements

  • People who are passionate about delivering great service.
  • Weekend working - You’ll be offered a minimum contract of 16 hours.
  • Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).
  • We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat.
  • People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
  • Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves.
  • If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Responsibilities

  • Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Assistants are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What is the job title for this position?

The job title is Petcare Assistant - Part Time.

Where is this job located?

This job is located in Lisburn.

What type of contract is being offered?

A fixed-term contract for 12 weeks is being offered.

What is the minimum number of hours required for this position?

You will be offered a minimum contract of 16 hours.

Do I need prior experience to apply for this role?

While prior experience in a customer-facing environment is ideal, it is not a requirement as training will be provided.

Are there specific working days required for this position?

Yes, weekend working is required for this position.

What skills are important for a Petcare Assistant?

A passion for delivering great service and a love for pets are important skills for this role.

What benefits are offered to employees?

Benefits include a discretionary annual bonus, paid holidays, gifts for service anniversaries, extra days off for special occasions, a colleague discount, access to a benefits platform, an Employee Assistance Programme (EAP), and life assurance.

How many paid holidays do colleagues receive?

All colleagues will receive at least 28 days of paid annual leave, which will rise to 33 days after 2 years.

Is there an opportunity for bonuses?

Yes, a discretionary annual bonus scheme is available to all hourly paid store colleagues.

Can I apply if I have a different background or experiences?

Yes, the company values diversity and encourages individuals from all backgrounds to apply, even if their skills and experiences do not perfectly align.

Can I read more about Pets at Home's values and behaviors?

Yes, you can click on the provided link in the job description to read about the company's Values & Behaviours.

What should I do if I want to apply for this job?

Click on the application link provided in the job description to submit your application.

Do we support remote work for this position?

Remote work is not supported for this position as it requires in-store presence.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.