FAQs
Is this position entirely remote?
Yes, this is a fully remote position.
What are the working hours for this role?
The hours will fall between 8am-8pm EST.
What qualifications are required for this job?
Candidates must be a certified Pharmacy Technician or a registered Pharmacy Technician.
Are there any specific skills needed for this position?
Strong computer skills and the ability to process prescription exceptions are required.
Will Pharmacy Technicians be required to make final determinations on Prior Authorizations?
No, Pharmacy Technicians will make initial determinations and forward requests to a Pharmacist for final review.
What types of calls will Pharmacy Technicians be expected to handle?
Technicians will assist with inbound and/or outbound patient or physician calls.
Is flexibility in scheduling required?
Yes, flexibility to work variable shifts including weekends and some holidays is a must.
How does Actalent promote diversity and inclusion?
Actalent promotes diversity and inclusion through hiring diverse talent, maintaining an inclusive environment, and ensuring growth opportunities for employees.
What should I do if I need a reasonable accommodation during the application process?
You can email actalentaccommodation@actalentservices.com to request modifications or adjustments due to a disability.
Is experience with resolving insurance billing issues necessary?
Yes, experience resolving insurance billing issues or escalating member issues is part of the responsibilities for this role.