FAQs
What are the primary responsibilities of a Picker?
The primary responsibilities include accurately picking and dispatching goods, checking quality and packaging, providing high standards of customer service, and assisting delivery staff with queries.
What qualities is Booker looking for in a Picker?
Booker is looking for someone with a can-do attitude, a passion for customer service, and the willingness to go the extra mile for customers.
Is there a specific pick rate that needs to be met?
Yes, you will need to feel comfortable working to meet designated pick rates as part of your role.
What are the working hours for this position?
The job description does not specify exact working hours; however, flexibility is important since the role can involve various tasks throughout the store.
What benefits does Booker offer to employees?
Benefits include a colleague discount card, a Tesco colleague discount card after three months, discounts on mobile deals, insurance, eye tests, health checks, share schemes, pensions, life assurance, and health and wellbeing support.
How does the booking process for employee discounts work?
Employees receive a Booker colleague card for 10% off purchases and a Tesco colleague discount card after three months for additional savings on Tesco purchases.
Will there be opportunities for career advancement?
Yes, Booker emphasizes supporting employees' career progression within the organization.
Is there any health and wellbeing support available?
Yes, the company offers health and wellbeing resources, including a confidential Employee Assistance Programme available 24/7 for you and your family.
Do Pickers need any specific qualifications or experience?
The job description does not specify any required qualifications or previous experience, but a passion for customer service and a positive attitude are essential.
What should I do if I encounter a complex situation while dealing with deliveries?
You should refer any complex situations to someone who can assist, such as a manager, while remaining polite and professional in your interactions.