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Pilot Operations and Quality Manager - Remote

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WorkatHome-JobBoard

11d ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Healthcare
  • Nashville
    Remote

AI generated summary

  • You need 8+ years in clinical project management, 2+ years defining SOPs and KPIs, familiarity with AI in imaging, and strong financial analysis skills. Proficiency in Excel and managing global projects is essential.
  • You will develop SOPs, lead training initiatives, implement operational excellence, support inspection-readiness, review documentation, host meetings, and build stakeholder relationships.

Requirements

  • 8+ years of experience in managing client deployment projects for clinical solutions
  • 2+ years of experience in defining comprehensive frameworks and program SOPs, processes, quality measures and KPIs for client deployed clinical solutions
  • 2+ years understanding of how AI is used with medical imaging workflow
  • Working understanding of medical imaging workflows and diagnostic tools
  • Demonstrable understanding of applying financial measurements and analysis to define and assess program success
  • Broad familiarity working with Hospital IT (understanding of EHR and interoperability challenges). Ability to handle multiple projects at a time and have a solid attention to detail while understanding the higher-level strategy
  • Proven highly proficient with Microsoft Office Suite, including proven skills in Excel
  • Proven ability to manage multiple projects and stakeholders that might be geographically widespread and in different time zones

Responsibilities

  • Support and lead development of the client adoption pilot program standard operating procedures (SOP), work instructions (WI), other clinical quality documents, including partnering with subject-matter experts
  • Identify, develop, and implement onboarding and training/ training-related needs from new processes, process improvements within Precision Diagnostics pilot programs
  • Identify, provide recommendations, develop, and lead operational excellence initiatives within the Precision Diagnostics organization, including the creation and delivery of tools, processes, templates, training, and guidance to drive efficiency, compliance, and best practices, while ensuring quality is integrated into all processes
  • Support inspection-readiness across the client adoption pilots by developing tools to support teams, creating reports with KPIs, story boards, risk-based monitoring and assessments, Quality Tolerance/ Metrics, etc.
  • Review SOPs and training documentation resulting from new process rollout to determine effectiveness
  • Host periodic meetings with Senior Precision Diagnostics Managers, Directors and Executives to share lessons learned, better understand internal/external best practices, and escalate recommendations for process improvements for vetting/ implementation
  • Build collaborative relationships with key internal and external stakeholders

FAQs

Do we support remote work?

Yes, this position allows for remote work from anywhere within the U.S.

What is the primary responsibility of the Clinical Pilot Operations and Quality Manager?

The primary responsibility is to define SOPs, KPIs, and quality frameworks for early client adoption pilots in medical imaging-enabled Precision Diagnostics programs.

What kind of experience is required for this role?

Candidates must have 8+ years of experience in managing client deployment projects for clinical solutions and 2+ years of experience in defining frameworks, SOPs, quality measures, and KPIs for client-deployed clinical solutions.

Is knowledge of AI in medical imaging workflows necessary for this position?

Yes, a 2+ years understanding of how AI integrates with medical imaging workflows is required.

What qualifications are preferred for applicants?

Preferred qualifications include experience as a Radiology Technologist or PACs Admin, an understanding of insurance reimbursement for AI, and proven excellent interpersonal and communication skills.

What tools should applicants be proficient in?

Applicants should be highly proficient with Microsoft Office Suite, particularly in Excel.

Are there any special requirements for remote employees?

Yes, all remote employees must adhere to UnitedHealth Group's Telecommuter Policy.

What is the salary range for this position?

The salary range for this role is $104,700 to $190,400 annually, depending on various factors such as local labor markets and work experience.

What benefits does UnitedHealth Group offer to employees?

UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and a 401k contribution, all subject to eligibility requirements.

How does UnitedHealth Group address diversity and equity?

UnitedHealth Group is committed to advancing health equity and mitigating barriers to good health for historically marginalized groups and those with lower incomes, reflecting these values in their mission and practices.

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