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Pilot Operations and Quality Manager - Remote

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WorkatHome-JobBoard

2d ago

  • Job
    Full-time
    Senior Level
  • Research & Development
    Healthcare
  • Tampa
    Remote

AI generated summary

  • You should have 8+ years in clinical project management, 2+ years in defining frameworks for clinical solutions, knowledge of AI in medical imaging, and strong financial analysis skills.
  • You will develop SOPs, implement training, lead operational excellence initiatives, support inspection readiness, review documentation, host meetings, and build relationships with stakeholders.

Requirements

  • 8+ years of experience in managing client deployment projects for clinical solutions
  • 2+ years of experience in defining comprehensive frameworks and program SOPs, processes, quality measures and KPIs for client deployed clinical solutions
  • 2+ years understanding of how AI is used with medical imaging workflow
  • Working understanding of medical imaging workflows and diagnostic tools
  • Demonstrable understanding of applying financial measurements and analysis to define and assess program success
  • Broad familiarity working with Hospital IT (understanding of EHR and interoperability challenges). Ability to handle multiple projects at a time and have a solid attention to detail while understanding the higher-level strategy
  • Proven highly proficient with Microsoft Office Suite, including proven skills in Excel
  • Proven ability to manage multiple projects and stakeholders that might be geographically widespread and in different time zones

Responsibilities

  • Support and lead development of the client adoption pilot program standard operating procedures (SOP), work instructions (WI), other clinical quality documents, including partnering with subject-matter experts
  • Identify, develop, and implement onboarding and training/ training-related needs from new processes, process improvements within Precision Diagnostics pilot programs
  • Identify, provide recommendations, develop, and lead operational excellence initiatives within the Precision Diagnostics organization, including the creation and delivery of tools, processes, templates, training, and guidance to drive efficiency, compliance, and best practices, while ensuring quality is integrated into all processes
  • Support inspection-readiness across the client adoption pilots by developing tools to support teams, creating reports with KPIs, story boards, risk-based monitoring and assessments, Quality Tolerance/ Metrics, etc.
  • Review SOPs and training documentation resulting from new process rollout to determine effectiveness
  • Host periodic meetings with Senior Precision Diagnostics Managers, Directors and Executives to share lessons learned, better understand internal/external best practices, and escalate recommendations for process improvements for vetting/ implementation
  • Build collaborative relationships with key internal and external stakeholders

FAQs

Do we support remote work?

Yes, this position is fully remote, allowing you to work from anywhere within the U.S.

What are the primary responsibilities of the Pilot Operations and Quality Manager?

The primary responsibilities include developing SOPs and training materials, leading operational excellence initiatives, ensuring compliance and quality in pilot programs, supporting inspection readiness, and fostering collaboration with key stakeholders.

What qualifications are required for this role?

Required qualifications include 8+ years of experience in managing client deployment projects for clinical solutions, 2+ years in defining frameworks and SOPs, an understanding of AI in medical imaging, and proficiency with Microsoft Office Suite, among others.

Are there preferred qualifications for this role?

Yes, preferred qualifications include experience as a Radiology Technologist or PACs Admin, understanding insurance reimbursement for AI, and strong interpersonal communication and problem-solving skills.

What is the salary range for this position?

The salary range for this role is $104,700 to $190,400 annually, based on several factors such as local labor markets, education, and experience.

What benefits does UnitedHealth Group offer to employees?

UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase options, and 401k contributions, subject to eligibility requirements.

Is there an application deadline for this job?

Yes, the job will be posted for a minimum of 2 business days or until a sufficient candidate pool is collected, and it may be removed early due to the volume of applicants.

What commitment does UnitedHealth Group have towards diversity and inclusion?

UnitedHealth Group is committed to creating a diverse workforce and ensuring equitable care, addressing health disparities, and improving health outcomes, thereby making it an enterprise priority.

Will I need to pass a background check?

Yes, all candidates are required to pass a drug test before beginning employment, as UnitedHealth Group maintains a drug-free workplace.

What type of team environment can I expect in this role?

You can expect to work in a collaborative environment with key internal and external stakeholders, sharing insights and lessons learned, as well as being supported in your development.

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