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Platform Engineer II-1

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Mastercard

Aug 20, 2024

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
  • Dublin
  • Quick Apply

AI generated summary

  • You should have knowledge of secure file transfer protocols, data encoding, and certificates. Familiarity with Connect:Direct and Sterling B2B Integrator is a plus.
  • You will configure and support File Transfers, communicate with customers and teams, ensure timely delivery, resolve issues, coordinate activities, and manage change requests independently.

Requirements

  • - Knowledge of Secure File transfer protocols and data encoding.
  • - Working knowledge of Certificates in support of the transfers.
  • - Working knowledge of Connect:Direct. This is an IBM product.
  • - Knowledge of Sterling B2B Integrator a plus.

Responsibilities

  • - CTC Admin File Transfer specialist will be responsible for the configuration of File Transfers for MasterCard.
  • - Assist with the day-to-day support functions for File Transfers which includes frequent communication with Customers and Internal Support Teams.
  • - Support includes working with Vendor Products and MasterCard developed solutions.
  • - The purpose of the team is to support File Transfers with our customers.
  • - To Support the Operations Command Center as a Level 2 support.
  • - To establish connectivity for File Transfers in support of our application teams.
  • - Communicate with our customers on the requirements for setting up file transfers.
  • - To ensure timeliness of delivery of the transfers and resolve any type of issues.
  • - Communication with various teams and the customer on the requirements to set up File Transfers.
  • - Coordinate all activities between parties.
  • - Coordinate the necessary Change Control request to support updates to the environment.
  • - Act as a 2nd level support of the Operations Command Center.
  • - Ability to work independently.

FAQs

What is the primary responsibility of the Platform Engineer II-1?

The primary responsibility of the Platform Engineer II-1 is to manage the configuration of File Transfers for MasterCard and provide 2nd level IT support.

What does the day-to-day support for File Transfers include?

The day-to-day support for File Transfers includes frequent communication with customers and internal support teams, as well as ensuring timely delivery and resolving issues related to file transfers.

What type of file transfer protocols should I be knowledgeable about?

You should have knowledge of secure file transfer protocols and data encoding.

Is experience with Connect:Direct required for this position?

Yes, a working knowledge of Connect:Direct, which is an IBM product, is required for this position.

Will I need to communicate with customers as part of my role?

Yes, you will need to communicate with customers to discuss the requirements for setting up file transfers and coordinate activities between various parties.

What is the significance of corporate security responsibility in this role?

Corporate security responsibility is crucial as all activities involving access to Mastercard assets, information, and networks carry inherent risks. You are expected to abide by security policies, ensure confidentiality and integrity of accessed information, report any suspected violations, and complete mandatory security trainings.

Is prior experience with Sterling B2B Integrator beneficial for this role?

Yes, while not required, knowledge of Sterling B2B Integrator is considered a plus for this role.

Do I need to work independently in this position?

Yes, the ability to work independently is important for the role of Platform Engineer II-1.

What teams will I be coordinating with?

You will coordinate with various internal teams and customers to set up and manage file transfers.

What skill sets are important for succeeding in this role?

Important skills include being self-motivated, detail-oriented, and having the ability to research and resolve difficult issues.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.