FAQs
What are the primary responsibilities of a Platform Experience New Associate in this role?
The primary responsibilities include analyzing and reviewing user profiles, audio, videos, and text-based content, investigating, escalating, and/or resolving issues reported by users or flagged by the system, and helping to keep the internet safe by improving the quality and safety of online content.
What type of content may a Platform Experience New Associate be exposed to in this role?
Due to the nature of the role, individuals may be exposed to potentially objectionable and sensitive content such as graphic, violent, sexual, or egregious material.
How can a Platform Experience New Associate ensure their well-being while performing their role responsibilities?
A Platform Experience New Associate can actively participate in Accenture's well-being support program, which is designed specifically for the Trust & Safety community. This program provides valuable skills to promote individual and collective well-being, as well as access to support and resources needed to cope with potentially challenging content.
What skills are essential for a successful Platform Experience New Associate in this role?
Strong resilience and coping skills are essential for a successful Platform Experience New Associate, as they may be exposed to challenging and potentially objectionable content. Additionally, attention to detail, critical thinking skills, and the ability to work effectively in a fast-paced environment are also important for this role.