FAQs
What does a Platform Experience New Associate do in this role?
A Platform Experience New Associate is responsible for analyzing and reviewing user profiles, audio, videos, and text-based content on online platforms. Additionally, they investigate, escalate, and resolve issues reported by users or flagged by the system to help keep the internet safe.
What skills are important for a Platform Experience New Associate in this role?
Strong resilience and coping skills are essential for this role, as content moderators may be exposed to potentially objectionable and sensitive content. Additionally, attention to detail, critical thinking, and communication skills are valuable in successfully carrying out the responsibilities of the job.
How does Accenture support the well-being of content moderators in this role?
Accenture provides a well-being support program designed specifically for the Trust & Safety community, which offers resources and support to help content moderators cope with the potentially challenging aspects of the job. Active participation in this program can contribute to individual and collective well-being.
What is the impact of the work of a Platform Experience New Associate?
Content moderation is meaningful work that helps keep the internet safe and improves the quality and safety of online content. By analyzing and reviewing user-generated content, content moderators contribute to a safer and more secure online environment for users of platform companies.