FAQs
What is the main responsibility of a Platform Experience New Associate in this role?
The main responsibility of a Platform Experience New Associate is to analyze and review user profiles, audio, videos, and text-based content, as well as investigate, escalate, and resolve issues reported by users or flagged by the system.
What kind of content may a Content Reviewer be exposed to in this role?
In this role, Content Reviewers may be exposed to potentially objectionable and sensitive content such as graphic, violent, sexual, or egregious material. It is important for Content Reviewers to have strong resilience and coping skills.
Are there any support resources available for Content Reviewers who may be exposed to challenging content?
Yes, accenture provides support and resources for the well-being of our Content Reviewers. We have a well-being support program specifically designed for the Trust & Safety community to promote individual and collective well-being.
What skills are important for someone in this role as a Content Reviewer?
A Content Reviewer should have an interest in protecting and improving user experience of consumer products and services, be a Team Player, and be willing to develop a critical understanding of abuse and policy issues. It is also important to be comfortable reviewing large volumes of content to ensure policy compliance.