FAQs
What is the role of a Platform Experience New Associate in this position?
As a Platform Experience New Associate, you will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content, as well as investigating, escalating, and resolving issues reported by users or flagged by the system.
What skills are needed for this role?
Strong resilience and coping skills are essential for this role, as individuals may be exposed to potentially objectionable and sensitive content. Critical thinking, attention to detail, and the ability to work in a fast-paced environment are also important skills for this position.
How will I be supported in dealing with challenging content?
Accenture provides a well-being support program designed specifically for the Trust & Safety community. This program offers valuable skills to promote individual and collective well-being, helping you cope with the challenging nature of the role.
What impact will I have in this role?
By keeping the internet safe and improving the quality of online content, you will make a significant impact on our clients and society as a whole. Your work as a content moderator plays a crucial role in maintaining a safe and positive online environment.