FAQs
What is the primary responsibility of a Platform Experience New Associate in this role?
The primary responsibility of a Platform Experience New Associate in this role is to analyze and review user profiles, audio, videos, and text-based content, as well as investigate, escalate, and resolve issues reported by users or flagged by the system.
What kind of content may an individual in this role be exposed to?
Individuals in this role may be directly or inadvertently exposed to potentially objectionable and sensitive content, such as graphic, violent, sexual, or egregious content.
How important is resilience and coping skills for content moderators in this role?
Resilience and coping skills are essential for content moderators in this role, given the potentially challenging nature of the content they may be exposed to. Strong resilience and coping skills are needed to handle sensitive and objectionable content effectively.
What support and resources are provided to content moderators in this role?
Accenture cares for the health and well-being of its employees and provides support and resources needed to perform the role responsibilities. Active participation in Accenture’s well-being support program, specifically designed for the Trust & Safety community, is encouraged to promote individual and collective well-being.