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Platform Manager, Payouts Payments Processing



27d ago

Applications are closed

  • Job
    Senior & Expert Level
  • Product
  • $192K - $235K


  • 7+ years in a product management role launching bank transfers and partner integrations within the greater payments ecosystem consisting of processors, PSPs, banks and FSPs
  • Deep experience in cross-border and multi-currency payments, with demonstrated success working on bank-to-bank payment transfers (e.g. ACH US, EFT CA, SEPA, BACS, BECS) Wire Transfers, FX/Cross-border payments
  • Familiarity with emerging local payment networks including UK Faster Payment Service (FPS), and FedNow in the US
  • Extensive experience managing the operational aspects of payouts/cross-border payments including errors, returns, processor request for information
  • Take ownership of day-to-day product management, execution and payout escalations
  • Platform product management experience, building products that can be leveraged by a variety of business customers
  • Ability to work directly with engineers to develop use cases, build inspiring narratives, prioritize features, and evaluate short-term vs. long-term trade-offs
  • Ability to lead by influence across a diverse team of engineers, data scientists, finance, treasury, compliance, legal, and business experts
  • Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
  • Exceptional decision making skills: given limited resources, how do you prioritize across needs?
  • Thrive in a startup culture: dealing with fast pace, changing needs, and limited resources
  • Highly data driven with strong analytical skills
  • Technical chops - experience as an engineer, data scientist, or payment operations specialist
  • Global perspective - experience with global and alternative payment methods
  • Knowledge and experience using collaborative tools of the trade (e.g. JIRA, SQL, Asana, Google Docs, Scrum, Agile) as well as design/mockup tools (e.g. Figma, Invision)
  • Operations - understands the mutually beneficial relationship between technology and operations, and can efficiently invest in each


  • This role is in the Payments and Commerce Platform domain. As the Payouts Processing PM, you’re passionate about payments and are a subject matter expert on merchant-initiated bank payments. You bring a deep understanding of how money moves between business platforms and payment partners, including payment gateways, banks and financial service providers. You’ll improve and innovate our end-to-end payout processing capabilities, including new ways to exchange money with payments partners, store payment details on our platform, and reduce operational/maintenance overhead while delivering seamless, secure, and reliable payments experiences that delight our Hosts.
  • You’re comfortable with ambiguity, and enjoy working backwards from highly ambiguous starting points by leveraging data, running experiments, and following a structured approach to build business use cases that influence a diverse team of engineers, data scientists, finance, compliance, legal, and business experts. You’re able to navigate through technical and regulatory constraints while simultaneously distilling and communicating complex subject matter to payments and non-payments stakeholders. If this sounds like an interesting challenge to you, we’d love to meet!


What is the primary focus of the Platform Manager, Payouts Payments Processing role at Airbnb?

The primary focus of the Platform Manager, Payouts Payments Processing role at Airbnb is to lead and own outcomes related to foundation, growth, and empowerment in the Payments and Commerce Platform domain. This includes setting the vision, strategy, and roadmap for facilitating money movement and exchange of value, as well as fueling growth for the business.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.


  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit