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Platform Product Manager, Strategic Trust Defenses



25d ago

  • Job
    Senior & Expert Level
  • Product
  • $174K - $206.5K

AI generated summary

  • You need 8+ years of marketplace product management experience, deep Trust and Safety knowledge, exceptional communication and collaboration skills, and an entrepreneurial spirit to drive innovation in a global, fast-paced environment.
  • You will lead cross-functional teams to develop Trust and Safety solutions, align product roadmap with business goals, and drive innovation as a thought leader in product management.


  • 8+ years product management experience
  • Deep expertise in Trust and Safety problems on marketplaces
  • Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
  • Strong analytical, troubleshooting, and problem-solving skills
  • Experienced in design, and hypothesis driven product development
  • Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment
  • Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
  • Comfortable in an ambiguous matrixed organization


  • Creating vision and strategy that drives common Trust and Safety solutions across Airbnb.
  • Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and cross functional teams to ensure alignment, execution, and successful product launches.
  • Maintaining product backlog and the product roadmap.
  • Own prioritization process of product solutions based on business value and customer impact.
  • Defining goals and success with clearly measurable objectives and key results.
  • Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
  • Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
  • Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.
  • Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
  • Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms


What are the main responsibilities of a Platform Product Manager for Strategic Trust Defenses?

The main responsibilities include leading the development and implementation of platform solutions to address fraud vectors, collaborating with cross-functional teams, creating a vision and strategy, maintaining product backlog and roadmap, defining goals and success metrics, building alignment, making tradeoffs, presenting product roadmap and status, evaluating new product opportunities, and developing short term plans aligned with long term goals.

How does the work of a Platform Product Manager for Strategic Trust Defenses contribute to Airbnb's mission?

The work directly contributes to creating a safe and trustworthy environment on the Airbnb platform, where everyone can feel a sense of belonging. The product manager helps protect both Hosts and guests from abuse and fraud, enabling a positive and secure experience for all users.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.


  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit